Security Officer - Half Time

Core Duties & Guest Experience

• Serves as the first point of contact, warmly greeting and assisting patients, guests, and staff with a high standard of courtesy and professionalism.
• Elevates the overall guest experience by proactively offering wayfinding assistance, facility information, and personal escorts.
• Monitors visitor conduct to ensure a safe, welcoming environment, diplomatically stopping and questioning unauthorized individuals as needed.

Security & Facility Operations

• Controls access to all internal facility areas and exterior parking lots.
• Conducts regular foot patrols across buildings and premises to actively prevent and detect fire, theft, vandalism, and trespassing.
• Secures, unlocks, and monitors offices and premises according to daily operational schedules.
• Manages emergency situations and disorderly individuals, coordinating rapidly with local Police and Fire Departments when required.
• Assists medical staff in safely restraining patients when necessary.

Administrative & Team Support

• Completes accurate, detailed written documentation, including daily activity logs, incident reports, and safety investigations.
• Remains available to provide additional shift coverage for emergencies and overtime scenarios.
• Adheres to the operational direction of the department Director and on-duty supervisor.
• Note: This list is not exhaustive and may be supplemented as necessary.

Education & Experience Requirements

• High School Diploma or GED equivalent (preferred).
• 2 years of relevant experience (preferred), ideally with a strong background in customer service, hospitality, or guest relations.

Credentials & Qualifications

• SORA license through the State of New Jersey (preferred).
• Basic Life Support (BLS) certification (preferred).