Mitie

Retail Security Officer - M&amp;S
Location: M&amp;S Bromborough
Salary - £13.58 per hour
Guaranteed 50 hours per week
Join M&amp;S as a Security Officer, where you'll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues.
This isn't just a security role, it's a role for people who stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people and products.
We're looking for confident, customer-focused individuals who can combine strong awareness with a warm and approachable attitude. You'll be a visible presence in store, helping customers feel supported while playing an important role in keeping the business safe and secure.
<ul>
<li>At M&amp;S, our customers don't wait. You'll operate in a fast-paced retail environment, staying alert, responsive and ready to step in when needed.</li>
<li>Customer service is at the heart of the role. You'll create a welcoming store environment, greeting customers as they start shopping with us, while delivering professional support to both customers and colleagues.</li>
<li>You'll help keep our stores safe and secure. From preventing loss and responding to incidents, to identifying risks and supporting safe ways of working, you'll play a key role in protecting the M&amp;S environment.</li>
<li>Being digitally confident is essential. You'll use store technology, including mobile reporting systems and body-worn cameras, to support store operations and incident management.</li>
<li>You'll stay calm under pressure. Whether responding to challenging situations or supporting emergency procedures, you'll always act professionally and confidently.</li>
<li>Being a team player is crucial. You'll work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone.</li>
<li>Flexibility is vital. Retail moves fast and every day is different. You'll adapt quickly to changing situations to support the store when needed.</li>
</ul>
What we're looking for
<ul>
<li>Previous security experience is preferred</li>
<li>A valid SIA licence is desirable, although not essential</li>
<li>Strong communication and interpersonal skills</li>
<li>A calm, confident and professional approach</li>
<li>A proactive mindset with the ability to make sound decisions quickly</li>
<li>A genuine passion for customer service and keeping people safe</li>
</ul>
Important Information
All candidates must be able to provide a 5-year checkable work history within the UK.
This is a role where service, safety and professionalism come together every single day.
Excellent Benefits
<ul>
<li>£13.58 per hour</li>
<li>Guaranteed 50 hours per week</li>
<li>20% colleague discount (after a qualifying period)</li>
<li>Company-funded SIA licence renewal</li>
<li>Share Incentive Plan</li>
<li>Save As You Earn Scheme</li>
<li>Cycle to Work Scheme</li>
<li>Life Assurance</li>
<li>Childcare Voucher Scheme</li>
</ul>
Ready to make a difference? Take Your Marks and apply today

Security officer - M&S Bromborough

Security officer - M&S Bromborough

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