Security Officer Reception Systems Support

Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description As a Security Officer Reception Systems Support in Burbank, CA , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a commercial real estate location, you will greet tenants and visitors, manage access control, monitor alarm systems, and support a welcoming, professional environment. You will provide exceptional customer service, communicate clearly, and help address security-related concerns. At Allied Universal, you will join an agile, reliable, and innovative team that puts people first, works together, and acts with integrity.

Position Type: Full Time Pay Rate: $19.65 / Hour Job Schedule Day Time Mon 12:00 AM - 08:00 AM

Tue 12:00 AM - 08:00 AM

Sat 12:00 AM - 08:00 AM

Sun 12:00 AM - 08:00 AM

What You'll Do

• Provide customer service to tenants, visitors, and clients at the front desk of a commercial real estate location by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Greet visitors, verify access authorization, issue visitor credentials, and maintain accurate visitor and contractor logs in accordance with site requirements.
• Monitor access points, cameras, alarms, and other security-related systems from the front desk, reporting unusual activity or maintenance concerns to appropriate personnel.
• Respond to incidents, tenant concerns, and critical situations in a calm, professional, problem-solving manner, following established escalation procedures.
• Answer incoming calls, provide directions and general building information, and communicate professionally with property management, tenants, visitors, and Allied Universal leadership.

Minimum Requirements

• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Possession of a guard card or license is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com .

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Requisition ID 2026-1715368