Security Operation Section Manager

About the role

Lead and oversee end-to-end security operations for Campus 2.0, ensuring the effective protection of people, assets, facilities, and business operations through robust physical security management, strategic manpower deployment, investigations, audits, and loss prevention programs. Partner with key stakeholders, Security Systems teams, and outsourced security providers to drive security excellence, regulatory compliance, and operational resilience. Support the Head of Security & Loss Prevention in safeguarding company assets, people, intellectual property, and business continuity by driving the effective implementation of security strategies, policies, standards, and SOPs.

Key responsibilities

• Coordinate, develop and deploy effectively outsourced security to meet company's security and loss prevention objectives
• Ensure the Security Operation Team runs in accordance with company policies, rules and regulations; conduct security inspection and assessments on buildings, departments, grounds, equipment, operation systems and manpower deployment
• Organize daily deployment effectively and manage the outsource security on daily basis to meet KPIs; ensure all team members comply with and understand security processes and procedures
• Work closely with Security Control Center (SCC) Officers and Security Systems Team to meet security operation, safety and security systems KPIs
• Lead plant ERT (Emergency Response Team) for Security Department and work closely with EHS/ERT Lead/Commander for Campus 2.0; take immediate action in the event of major safety/security incidents
• Conduct thorough investigation on any reported cases, generate SIR, prepare comprehensive investigation reports, secure all relevant evidence and submit to immediate supervisor/Head of Security
• Supervise, coach and motivate outsourced security team/subordinates to achieve departmental goals
• Work as a team with Security Ops/Investigation Section Manager and Security System Section Manager to drive improvement projects
• Prepare and execute security related training programs for the site, self-development and outsourced security team
• Perform any other security/safety duties or initiatives as directed by the Head of Security/Loss Prevention

About you

• Engineering, Science or relevant background with Diploma/Degree or above
• Minimum of 5 years related working experience in physical security (Security Ops & Systems) management
• Be a team worker and able to be a team leader
• Complex problem-solving skills and good technical capability
• Knowledgeable in computer literacy, investigation skills and Security Systems
• Knowledgeable with TAPA FSR, CTPAT, ISMS and RBA requirements
• Fluent English and Bahasa Malaysia skill for both written and oral
• Good teamwork, leadership and team management experience
• Capable of working dependently and under pressure
• Ability to develop clear presentations and insightful reports using PowerPoint and Excel