Security Operations Controller

Job Description & Requirements

Plan and manage manpower manning and deployment of officers for all sites under your charge. This is done through the monthly / weekly deployment schedule and redeployment of officers between sites to fulfill headcount requirements;

Manage officers under your charge including training, appraisals, leave matters, disciplinary actions and adherence to PWM grade;

Manage all required pre- and post- Headcount / Incident / Supervisory Reports and any other reports as required by clients and Senior Management;

Supervise all security teams and conduct of site checks to ensure adherence to established SOPs and procedures, and to ensure proficiency of officers in executing assigned tasks;

Any other duties as assigned by the Senior Management. Ensure that operation related equipment e.g. walkie talkies, Guard Tour system conform to the company’s specified requirement.

Ensure the serviceability status of operational equipment at all assignments is in good working order.

Ensure proper manpower development and training.

Ensure the effectiveness of the implementation if the Quality Management System within the Operations Department

Well versed in security technology, eg remote monitoring, virtual patrolling etc

Managing and ensuring CCTVs are set up and working at all deployment sites

Set up clocking points and ensure reports are sent to clients in a timely manner