Security Operations Dispatcher - Rochester NY

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Schedule

Full time

Availability

Morning, Afternoon, Evening (Includes Weekends).

Age Requirement

18 years or older

Location

Rochester, NY

Address

1500 Brooks Ave

Pay

$25.00 / hour

Job Posting

09/22/2026

Job ID

R0296563

Company Wegmans Food Markets

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EARN A BONUS UP TO $2,500!

At Wegmans our commitment is to provide incredible service, to which the foundation is ensuring our customers, employees and visitors feel safe and secure while on our grounds. As part of our Asset Protection team, in the role of Security Operations Center Specialist, you will be responsible for the coordination of situations that impact our business, monitoring alarms for critical systems through technology, and managing daily tasks/calls. You are part of a team of professionals who provide clear, calm, and decisive direction while maintaining our high standards. You also make critical decisions on the spot to manage events with the greatest care and respect. If you are an individual who likes to work in a fast-paced environment with high expectations, diverse assignments and a collaborative team, this could be the role for you!

What will I do?

Coordinate the response for a variety of people safety situations and events that impact our business

Detect and communicate to key business areas regarding threats to the company and its employees, including extreme weather conditions, political instability, crime, terror, infrastructure failures, etc.

Analyze critical event data to determine the cause and trends; recommend corrective action

Think through situations, ask pertinent questions, solicit factual information, eliminate misinformation and ambiguity and solve problems on the fly

Take the lead in time-sensitive and complex situations that require decisive action by providing clear, calm and concise direction

Anticipate collateral issues in an event, taking the appropriate steps to mitigate those issues or notify others that can help

Provide as-needed support for various security operations, crisis response and business continuity functions

Prioritize incoming workload while maintaining a focus on people safety and security

Build relationships with key vendors, store and facility maintenance teams to provide incredible customer service

Auto req ID 484387BR

Minimum Education Required High School/GED

Preferred Education Bachelors

Additional Qualifications/Responsibilities Required Qualifications:

2 or more years of related work experience

Ability to problem solve, make accurate/timely decisions, and multitask in a fast-paced environment

System aptitude; ability to quickly learn and adapt to new computer-based applications

Strong written, verbal communication and listening skills including experience clarifying information in a friendly manner while maintaining composure in stressful situations

Preferred Qualifications Experience handling complex, time-sensitive situations

Bachelor’s degree in related field

City* Rochester

State* New York

Job_Category Security

Job Code Security Staff

Affiliate Sponsor wegmans