Security Operations Supervisor (Part-time)

Pay: $20.00 - $22.00 per hour

Job description:

Security Operations Supervisor

Days (Thursday, Friday, and Saturday with alternating Wednesdays)

Hours (9pm - 5am)

Job Summary

We are seeking a dedicated and experienced Security Operations Supervisor to oversee daily security operations and ensure the safety and security of our clients, employees, facilities, and assets. The ideal candidate will provide leadership to security personnel, maintain operational excellence, respond effectively to incidents, and support the implementation of security policies and procedures across assigned locations.

Key Responsibilities

Team Leadership & Supervision

• Supervise security officers and operators, ensuring appropriate staffing levels and coverage at all assigned sites.
• Coordinate staffing adjustments for call-offs, emergencies, and unexpected operational needs.
• Must be willing and able to provide direct site coverage when staffing shortages occur and no additional officer is available to fill the shift.
• Conduct regular briefings, training sessions, and performance evaluations.
• Ensure all personnel maintain professional standards of conduct, appearance, and performance.
• Provide coaching, mentoring, and corrective action when necessary.

Access Control & Facility Security

• Oversee access control procedures and systems to protect restricted and sensitive areas.
• Conduct routine inspections and audits of security equipment, including CCTV systems, alarms, and access control devices.
• Identify security vulnerabilities and implement corrective measures to enhance facility protection.
• Ensure security equipment is operational and properly maintained.

Incident Management & Emergency Response

• Respond to security incidents, emergencies, and breaches, ensuring timely and effective resolution.
• Conduct preliminary investigations and prepare comprehensive incident reports.
• Coordinate with law enforcement, emergency responders, and client representatives when necessary.
• Lead emergency response efforts and support business continuity initiatives.

Policy Compliance & Enforcement

• Ensure compliance with company policies, client requirements, and applicable local regulations.
• Review and update operational procedures to align with industry best practices and evolving security threats.
• Partner with the Manager on Duty and leadership team to maintain contract standards and service expectations.
• Conduct site audits and inspections to verify compliance.

Communication & Reporting

• Serve as the primary point of contact between security personnel, clients, and company leadership.
• Prepare and present reports regarding incidents, operational performance, and security trends.
• Communicate security concerns, ongoing incidents, and risk-related issues to appropriate stakeholders.
• Maintain accurate records and documentation.

Risk Assessment & Mitigation

• Conduct regular security assessments to identify risks and vulnerabilities.
• Lead emergency drills, safety exercises, and preparedness training.
• Develop and implement strategies to reduce operational and security risks.
• Monitor performance metrics and service level agreements across assigned sites.

Qualifications/Education

• High School Diploma or GED required.
• Associate's or Bachelor's degree in Criminal Justice, Security Management, Emergency Management, or a related field preferred.

Experience

• Minimum of 2-4 years of experience in physical security operations.
• Prior supervisory or leadership experience required.
• Experience managing multiple sites, teams, or client accounts is preferred.

Required License & Certifications

• Valid Security Officer License is required and must be maintained throughout employment.
• Additional security-related certifications (CPP, PSP, ASIS certifications, or equivalent) are preferred.

Required Skills

• Strong leadership and team management abilities.
• Excellent crisis management and incident response skills.
• Effective verbal and written communication skills.
• Strong organizational and problem-solving capabilities.
• Proficiency in report writing and documentation.
• Ability to make sound decisions under pressure.
• Working knowledge of access control systems, CCTV systems, and security technologies.
• Ability to lead teams in a fast-paced security environment while maintaining professionalism and accountability.

Physical Requirements

• Ability to stand, walk, and patrol for extended periods.
• Ability to respond quickly to emergencies and security incidents.
• Ability to work various shifts, including evenings, weekends, holidays, and on-call assignments as needed.

Why Join Our Team?

• Opportunity to lead and develop security professionals.
• Dynamic and challenging work environment.
• Competitive pay

Equal Employment Opportunity

We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law.

Work Location: In person

Pay: $20.00 - $22.00 per hour

Expected hours: 24.0 – 32.0 per week

Education:

• High school or equivalent (Required)

Experience:

• Supervising: 2 years (Required)

License/Certification:

• Guard Card (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person