SECURITY SUPERVISOR

Q CASINO + RESORT SECURITY SUPERVISOR

To supervise Security personnel during shifts, in order to assure the safety and security of patrons, employees and the facility.

ORGANIZATIONAL RELATIONSHIPS

• Reports to: Security Manager
• Supervises: Security officers

SPECIFIC DUTIES AND RESPONSIBILITIES

• Check-in and assign Security staff members to appropriate locations
• Facilitate Buzz Session at start of shift to distribute pertinent information to employees
• Enforce internal controls, Security SOP’s, and IRGC regulations
• Maintain, organize and regulate proper control of shift keys
• Oversee collection of casino funds while enforcing casino and state regulations
• Complete daily attendance reports for state representatives, and any other required reports
• Report any incident, which may occur during a shift, to proper officials
• Assist in the arrest or eviction of a patron when necessary
• Assist in the training of new Security and Valet staff members
• Conduct employee disciplinary actions when necessary
• Occasionally assist in medical calls
• Monitor parking lots and report any violations
• Use established guidelines to decontaminate affected areas of blood-borne pathogens, in conjunction with Maintenance Supervisor, in absence of First Responder
• Oversee day to day maintenance issues, requests, ordering supplies and staffing in the absence of the Director of Facilities, Security Manager or Maintenance Manager

EDUCATION, TRAINING AND EXPERIENCE

• High school diploma
• 1-year prior security experience and 1-2 years prior supervisory experience required
• OSHA trained in blood-borne pathogen clean-up

STANDARDS OF PERFORMANCE

• Good oral and written skills
• Good customer service skills
• Good leadership skills
• Ability to maintain control and keep calm during stressful situations
• Good decision-making skills
• Ability to use Microsoft Word and Excel to complete necessary reports

MENTAL AND PHYSICAL REQUIREMENTS

• Medium work, with ability to move up to 50 lbs.
• Climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing walking, pushing, lifting, grasping, talking, hearing and repetitive motion are physical requirements for this position

WORKING ENVIRONMENT AND CONDITIONS

• Activities occur inside and outside, subject to weather conditions.
• Atmospheric conditions (fumes, odors, dust, etc.)
• Loud noise levels
• Smoke filled environment
• Possible exposure to blood-borne pathogens

EQUIPMENT AND TOOLS

• General office equipment including, but not limited to:
• Copier
• Fax Machine
• Scanner
• Computer
• Two-way radios
• Other