Security Supervisor

The Security Supervisor position is responsible for assisting with safeguarding the personnel and property of the Theatre and its guests. This position is responsible for supervising all event staff security, submitting timely and accurate professional reports in regards to security and safety incidents including theft/loss, access control violations, alarms, fire and life safety emergencies, medical emergencies, etc. A Security Supervisor will also support the needs of the theatre outside of events as needed.

Primary Duties and Responsibilities, include, but are not limited to:

• Inspect, prepare and secure the facility for daily operations and non-operating hours
• Act as a key holder to open and close the building as needed for events, tours, daily shifts, etc.
• Ensure completion of daily opening/closing reports and event reports
• Under the direction of the Safety + Security Manager, act as site supervisor and set up lead for additional security staff (internal) and lead coordination with 3rd party staff during events
• Assume supervising duties of event security including but not limited to*: first response to calls from leads at Broadway, 21st, Stage Door. Supervise event setup and teardown, i.e. Evolv, event prep checklist, collect staff feedback and report to management. Active participation for event plans for security, including leading all-staff security briefings.*
• Conduct patrol rounds of the building perimeter and interiors on a regular basis and use the building camera system to monitor the facility conditions
• Manage Staff breaks and timings
• Ensure safety of patrons and staff at building perimeters
• Maintain visitor’s log, DARs and all relevant records to building security as needed
• Monitor and maintain security owned event tools – radio check in/out, key distribution, working/pit credentials, and more
• Issue parking passes and monitor/set-up parking arrangements in staff parking lot and on street for clients as directed
• Participate and complete assigned learning and development programs offered by management
• Work closely with the Safety and Security Manager to address and resolve security issues at the Theatre including both regular and event day operations
• Ensure/enforce Theatre security policies/procedures
• Promote a positive image of the Theatre for the client and patrons
• Be flexible in timing as required in event-based work

Required Skills and Qualifications

• Must be at least 21-years-old
• Familiarity with event industry standards, rules and regulations
• Must be fluid and flexible in timings, changes, and duties in event-based work
• Great verbal and written communications
• Ability to confidently de-escalate conflict professionally
• Use diplomacy and tact to establish and maintain effective working relationships with co-workers
• Possess ability to follow through on job duties and priorities
• Must exhibit a professional demeanor and image of safety
• The ability to retain information and apply to duties as needed
• Able to establish and maintain effective and professional working relationships with co-workers, clients, touring personnel, etc

Preferred Skills and Qualifications

• Current, active BSIS-issued CA Guard Card
• Trained Crowd Manager Certification
• 1-2 years’ experience working in event-based security, production, logistics, or FOH
• Knowledge of event management and show flow
• Experience in large-scale event safety and emergency procedure

Working Conditions/Environment

• Must be able to stand for several hours
• Work within large crowd environments
• Must be able to lift 50lbs
• Must be able to walk and rove various locations inside and outside of the Theatre
• Must be able to walk up various flights of stairs to monitor security within the Theatre

Pay: $25.00 - $28.00 per hour

People with a criminal record are encouraged to apply

Work Location: In person