Security Supervisor / Executive

HOTEL INDUSTRY EXEPERINCE MUST

Key Responsibilities

• Monitor and maintain security and safety across the hotel premises, including guest rooms, public areas, back-of-house areas, parking areas, and staff entrances.
• Conduct regular security rounds and inspections to identify and report safety or security risks.
• Supervise and coordinate the activities of security guards and ensure proper deployment at assigned locations.
• Monitor CCTV, access-control systems, fire alarm panels, and other security equipment.
• Control and monitor entry and exit of guests, employees, contractors, vendors, and visitors.
• Maintain proper records of incidents, accidents, lost & found items, visitor entries, key movements, and security activities.
• Respond quickly to incidents such as theft, unauthorized access, guest disturbances, fights, fire emergencies, medical emergencies, and other security-related situations.
• Coordinate with the Front Office, Engineering, Housekeeping, HR, F&B, and other departments on security and safety matters.
• Assist in emergency evacuation, fire drills, disaster management, and other emergency-response procedures.
• Ensure compliance with hotel security policies, SOPs, local laws, and safety regulations.
• Investigate security incidents and prepare detailed incident reports for management.
• Handle guest complaints and security-related concerns professionally and confidentially.
• Ensure proper control and custody of master keys, emergency keys, access cards, and other security-sensitive items.
• Conduct regular checks of fire exits, emergency exits, restricted areas, and critical installations and report deficiencies.
• Support management during VIP visits, special events, conferences, weddings, and high-occupancy periods.
• Liaise with local police, fire brigade, ambulance services, and other authorities when required.
• Train security team members on hotel SOPs, emergency procedures, access control, customer service, and incident handling.
• Maintain confidentiality regarding guest information, hotel operations, investigations, and security matters.

Candidate Profile

• Qualification: Graduate / Diploma in Security Management, Hotel Management, or a related field preferred.
• Experience: Typically 2–5 years of security experience, preferably in a hotel, hospitality, commercial property, or similar environment.
• Experience in supervising security personnel is preferred for the Security Supervisor position.
• Good knowledge of CCTV, access control, fire and life-safety systems, emergency procedures, and incident reporting.
• Good communication and interpersonal skills.
• Ability to remain calm and make quick decisions during emergencies.
• Physically fit, alert, disciplined, and professionally groomed.
• Willingness to work in shifts, weekends, and public holidays.
• Knowledge of local security procedures and coordination with police/emergency services is an advantage.

Key Skills

• Security Operations
• CCTV Monitoring
• Access Control
• Incident Management
• Emergency Response
• Fire & Life Safety
• Team Supervision
• Risk Assessment
• Investigation & Reporting
• Guest Handling
• Conflict Management
• Communication Skills
• Crisis Management

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Food provided

Work Location: In person