Security Technician

Position Summary

Under the direction of the Project Manager the Security Technician will primarily be responsible for installing, configuring, testing, troubleshooting, repairing, and maintaining security systems, including access control, surveillance cameras, alarm systems, and related technologies. The position works with customers, project teams, and other trades to ensure systems are installed safely, accurately, and in accordance with project requirements and industry standards.

Perform scheduled maintenance tasks on equipment according to maintenance schedules and guidelines. Diagnose equipment malfunctions and perform repairs as necessary. Utilize testing equipment and diagnostic tools to identify issues accurately. Execute repairs on mechanical, electrical, and electronic systems to restore equipment to operational status. This includes replacing defective components and conducting adjustments.

Principal Accountabilities

• Install, configure, test, troubleshoot, repair, and maintain security systems and equipment, including CCTV, access control, alarm systems, and related devices.
• Diagnose technical issues and system deficiencies; identify root causes and implement appropriate corrective actions.
• Read and interpret technical drawings, diagrams, specifications, and system documentation to support installation and troubleshooting.
• Coordinate installation and service activities with Project Managers, Supervisors, customers, contractors, and other trades to support project schedules and successful system delivery.
• Maintain accurate and timely documentation, including work orders, installation records, diagrams, inspection reports, service records, and maintenance activities.
• Apply knowledge of basic electrical and electronic principles, security technologies, testing equipment, and troubleshooting techniques.
• Maintain current knowledge of security technology, industry standards, applicable building codes, safety practices, and evolving system requirements.
• Follow company, OSHA, and job-site safety procedures, including safe work practices when working with electrical systems, equipment, ladders, and other job-site hazards.
• Demonstrate strong analytical, troubleshooting, problem-solving, and attention-to-detail skills while maintaining quality and compliance standards.
• Communicate professionally and effectively with customers, coworkers, contractors, and other project stakeholders and provide a high level of customer service.
• Work independently and collaboratively while effectively prioritizing tasks, managing time, and meeting project schedules and deadlines.
• Use computers, security software, testing equipment, hand tools, and other technology required to perform the position.
• Maintain a clean, organized, and safe work environment.
• Maintain a valid driver’s license and willingness to travel to various job sites as required.
• Adapt to changing priorities and learn new technologies, equipment, software, and processes as required.
• Perform other duties as assigned.

Education, Experience, and Job Requirements

• High school diploma or equivalent required; technical certifications in security systems, electronics, or a related field preferred.
• Previous experience as a security technician or in a related technical field preferred. Physical Requirements & Working Conditions - The physical demands, work environment factors, and mental functions described below are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.