Security Training Manager

Security Training Manager – Auckland

Hands-on security leadership | Data Centre environment | Auckland

FIRST Security is looking for a Security Cluster Training Manager to join our Auckland team, supporting a key Data Centre client.

This is not a traditional desk-based training role. You’ll be out in the operation, working directly with security teams, investigating issues, coaching people and delivering practical training that improves performance.

You’ll play a key role in developing proactive training — identifying gaps before they become incidents and ensuring our people are equipped to deliver to a high standard.

What you'll be doing

• Deliver face-to-face, on-the-job and client-specific training to security personnel.
• Travel between Data Centre sites and build strong relationships with frontline teams and operational leaders.
• Respond to incidents, client concerns and operational issues
• Identify training and capability gaps and provide practical coaching and retraining.
• Work with managers and the client to develop proactive training plans and address recurring issues.
• Maintain training records, competencies and compliance requirements.
• Develop and update training materials and support e-learning through our training systems.
• Monitor training effectiveness and look for ways to continuously improve capability and performance.

About you

We’re looking for someone who understands security operations and people.

You’ll ideally have:

• Experience working in a Data Centre or similarly highly controlled operational environment.
• A strong background in security operations, with experience leading, supervising or developing security personnel.
• Experience coaching people and addressing performance issues.
• Confidence dealing directly with clients and investigating operational problems.
• Strong communication and training skills, with the ability to make procedures practical and easy to understand.
• Good organisation and time-management skills.
• A hands-on approach and willingness to regularly travel between sites.

Why FIRST Security?

This is an opportunity to take a hands-on role within a critical Data Centre environment, working closely with our people and client to improve standards, capability and service delivery.

If you’re a strong communicator who enjoys being out in the field, solving problems and developing people, we’d like to hear from you.