Self-Direction Application Specialist

Self-Direction Application Specialist

ACDS is seeking a highly organized, detail-oriented Self-Direction Application Specialist to support our Fiscal Intermediary (FI) team. This position focuses on maintaining accurate information within the various software applications and systems used to support ACDS’ Self-Direction services.

The ideal candidate will have a strong data entry skill set that combines speed and accuracy with exceptional attention to detail. This position requires the ability to work efficiently across multiple systems, manage large volumes of data, identify discrepancies, and ensure information is entered and maintained accurately.

$1,000 SIGN-ON BONUS FOR ALL NEW HIRES! $500 awarded upon successful completion of the 90-day introductory period in good standing. An additional $500 awarded after 6 months of employment.

Duties & Responsibilities

• Enter, update, maintain, and verify information within ACDS’ Electronic Health Record (EHR) and other software applications.
• Support the FI team with data entry and ongoing maintenance of participant, vendor and staff information.
• Compile, sort, review, and verify data for accuracy and completeness.
• Identify discrepancies, missing information, or errors and work with appropriate team members to resolve them.
• Maintain accurate electronic records and files.
• Utilize Excel spreadsheets and other tracking tools to organize, reconcile, and monitor information.
• Assist with data cleanup, system updates, and special projects.
• Run reports and assist with reviewing data to ensure information across systems is accurate and up to date.
• Communicate clearly with FI team members regarding missing information, discrepancies, and needed corrections.
• Follow established processes and maintain confidentiality of participant and employee information.
• Provide additional systems and administrative support to the Self-Direction/FI team as needed.

Required Skills & Abilities

• Strong data entry skills with a high level of accuracy and attention to detail.
• Strong computer skills and comfort working in multiple software systems and web-based applications.
• Proficiency in Microsoft Outlook and Excel, Adobe PDF, email, internet navigation, and electronic file management.
• Ability to learn new software applications and systems quickly.
• Excellent organizational and time-management skills.
• Ability to manage multiple priorities and large volumes of information efficiently.
• Strong concentration and follow-through, particularly when completing repetitive or detail-oriented tasks.
• Ability to identify inconsistencies and recognize when information requires further review.
• Strong verbal and written communication skills.
• Ability to work independently and collaboratively as part of a team.
• Reliable, organized, and able to consistently follow established procedures.

Preferred Qualifications

• Previous experience with an Electronic Health Record (EHR) or similar database/software platform.
• Experience in data entry, database management, systems support, or a similar detail-oriented role.

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Plainview, NY 11803