SELF-PAY ACCOUNT REPRESENTATIVE

JOB REQUIREMENTS

EDUCATION
Minimum: High school diploma or GED/HSE accredited by the State Board of Education

EXPERIENCE
Minimum: Analytical aptitude, customer service, basic computer knowledge
Preferred: Previous collection experience in healthcare industry. Must have an understanding of existing credit and collection regulations; i.e., Truth in Lending, Fair Credit Billing, Fair Debt Collection Practices Act. Excellent written and verbal communications skills. Working knowledge of keyboarding and Microsoft Windows. Analysis of complex insurance benefit formulas including Medicare and Medicaid, and reconcile with benefits paid on patients accounts.