Sellere support Analyst

Job highlights

• 1+ years of experience in sales or business development . Bachelors degree required,.

• PREFERRED QUALIFICATIONS

• Experience in an analytical,results-oriented environment with external customer interaction .

• Understand Seller Services products and services and be able to articulate its benefits to sellers

• Introduction of various products/services to third party sellers

• Track performance of key partners using appropriate metrics to manage performance

• Achieve seller launch, selection and seller success targets

• Engage with internal and external customers to improve business processes

• Flag possible escalation, dive deep to recommend and implement corrective actions

• Inputs to drive customer facing metrics to help drive order growth.

• Inputs on improving in-stock rates for top selling SKUs

• Category/Customer insights on emerging trends, customer searches and selection gap opportunities.

• Deals and Promotion Planning (Lightning Deals, Best Deals, and DOTD)
  Sponsored Ad optimisation

• Inputs on Automation Tool adoption and action rate

• Inputs on maintaining account health and taking corrective actions in case of any issues with health metrics

• Inputs on improving catalog quality ? via Enhanced Brand Content, Catalogue corrections, etc.

• Daily operations like price and quantity update, account health monitoring
  Account Reconciliation support

Basic Qualifications

• 1+ years of experience in sales or business development
• Bachelor's degree required,
• Experience in an analytical, results-oriented environment with external customer interaction
• Experience with e-commerce or offline retail would be an advantage
• Experience selling nascent products/services into new markets is desired

PREFERRED QUALIFICATIONS

• Demonstrated intense customer focus
• Demonstrated highest level of integrity, intellectual honesty, and strong work ethics
• Passionate about internet and e-commerce linked business
• Excellent written, oral communication and presentation skills
• Proficiency in MS Excel along with a good working knowledge of MS Office Suite
• Operate in the system with speed and accuracy necessary to meet Amazon standards