Selling Manager | SM Makati

• Monitors departmental sales vs. target on a daily basis, identifies causes of poor performance and recommends solutions to Regional Manager for proper action.
• Proactively seeks customer interactions, builds sustained relationships with top 100 customers and converts the ones with complaints into happy shoppers.
• Explains display standards to sales clerks and regularly checks if items are arranged properly, areas are clean and asks for repair or replacement of broken fixtures.
• Conducts daily checking on team's knowledge (product, promos, store layout/services), look (uniform, posture, grooming), personality (greeting, spiels).

Key Qualifications:

• Bachelor’s Degree in Business Administration or similar
• At least 2 years’ related retail work experience in a managerial role
• Strong leadership, customer service-oriented with in-depth knowledge of basic business management processes
• Excellent communication and interpersonal skills