Semi Tech Support Professional

Job highlights

• so don t hesitate to share your ideas,requirement or feedback. Mon - Fri 9am - 6pm . 306 Mahavir Idustrial Estate . Semi Tech Support Semi Tech Support October 25,2018 Job Type - Full Time,Description Semi - Tech Support Job Duties. Resolve product or service problems by clarifying the customer s complaint
• Get In Touch We are good listeners

Semi - Tech Support Job Duties Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following ...

Get In Touch We are good listeners; so don t hesitate to share your ideas , requirement or feedback

Mon - Fri 9am - 6pm

306 Mahavir Idustrial Estate

Semi Tech Support Semi Tech Support October 25 , 2018 Job Type - Full Time , Description Semi - Tech Support Job Duties

Resolve product or service problems by clarifying the customer s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Recommend potential products or services to management by collecting customer information and analyzing customer needs

Prepare product or service reports by collecting and analyzing customer information

Contribute to team effort by accomplishing related results as needed

Keep records of customer interactions , process customer accounts and file documents

Follow communication procedures , guidelines and policies

Responsible for giving software training to clients.

Handling Tickets Skills

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Customer orientation and ability to adapt / respond to different types of characters

Excellent communication and presentation skills

Ability to multi - task , prioritize and manage time effectively

Basic Computer Skills , Microsoft tools Knowledge

Understanding the computer programming languages