Semi-Technical Executive

Semi-Technical Executive – Software Implementation & Client Support

Location: Client Site – Africa
Salary: Up to ₹50,000 per month
Department: Software Implementation / Client Support

Job Summary

Tassos Consultancy Services Private Limited is looking for a Semi-Technical Executive to support software implementation, requirement gathering, deployment, and end-user training for our international client in Africa.

The role requires good communication skills, basic technical understanding, and the ability to work directly with clients to understand their business requirements and support successful software implementation.

Key Responsibilities

• Interact with clients to understand their business processes and software requirements.
• Gather, document, and communicate functional requirements to the internal development team.
• Assist with software implementation and deployment at the client site.
• Understand software modules, features, workflows, and business processes.
• Provide software training to client employees and end users.
• Support users during implementation, testing, training, and go-live activities.
• Coordinate between the client and the internal software/development team.
• Assist with basic troubleshooting and communicate technical issues to the appropriate team.
• Collect client feedback and communicate required changes or improvements to the development team.
• Maintain documentation related to requirements, implementation, training, and client feedback.

Candidate Profile

• Graduate / Diploma / BE / B.Tech or equivalent qualification.
• Basic understanding of computers, software, and business applications.
• Good verbal and written communication skills.
• Ability to understand business requirements and communicate them clearly to technical teams.
• Comfortable interacting directly with clients and conducting software training.
• Good analytical and problem-solving skills.
• Willingness to learn software products, workflows, and business processes.
• Must be willing to travel internationally and work at the client site in Africa.
• Responsible, adaptable, and comfortable working in a client-facing environment.

International Assignment & Benefits

For the required client-site assignment in Africa, the company will provide:

Travel Tickets , Visa, Food, Accommodation

Company Profile

Tassos Consultancy Services Private Limited is an IT and software solutions company providing business software, implementation, deployment, and technology services. We work closely with clients to understand their operational requirements and deliver software solutions that support and improve their business processes.

Role: Software Implementation / Client Support Executive
Industry Type: IT Services & Consulting
Department: Software Implementation / Client Support
Employment Type: Full Time
Role Category: Software Implementation & Client Support

Education

UG: Any Graduate / BCA / B.Sc / BE / B.Tech / Diploma

Key Skills

Requirement Gathering, Software Implementation, Software Deployment, Client Handling, Client Coordination, Software Training, User Training, Application Support, Functional Support, Business Requirements, Documentation, Communication Skills, ERP Software, Client Support

How to Apply

Interested candidates can send their updated resume to:

[email protected]

Pay: Up to ₹50,000.00 per month

Work Location: In person