Senior 2nd Level Support Engineer (MongoDB) with German

We're looking for an experienced Senior 2nd Level Support Engineer to join an international Managed Service team supporting a large-scale MongoDB platform for one of Germany's leading financial institutions.

What you'll do

• Support enterprise MongoDB production environments
• Investigate incidents and performance issues
• Monitor infrastructure health and system availability
• Perform MongoDB administration (backup, restore, failover, patching)
• Handle operational changes and releases
• Work closely with infrastructure, storage and application teams
• Participate in the upcoming MongoDB v7 → v8 migration
• Join an on-call rotation outside business hours

We're looking for someone who has

• Experience supporting MongoDB in production
• Linux administration experience (RHEL preferred)
• Strong troubleshooting and analytical skills
• Experience working in L2 Support / Operations / Production Support
• German (B2+/C1)
• English for international collaboration

Nice to have

• MongoDB v7/v8
• ServiceNow
• ITIL
• Financial Services experience
• Highly regulated environments
• DORA exposure

What you'll get

• Long-term international project
• Opportunity to support a business-critical platform
• Exposure to enterprise-scale MongoDB infrastructure
• International team
• High-impact technical role
• Participation in a major platform upgrade project