Senior Account Advisor

Orion Solutions Group is working with a fast-growing third-party logistics provider in search of a Senior Account Advisor. This is a high-impact role where you’ll shape the long-term success of major customer relationships and influence how supply chains evolve. You’ll be at the center of strategic decision-making, guiding customers and internal teams toward solutions that drive meaningful value across the logistics ecosystem.

Job Highlights:

• Join a rapidly expanding 3PL known for innovation, accountability, and strategic thinking
• Own a portfolio of high-value accounts with direct influence on growth and profitability
• Work cross-functionally with operations, finance, and sales to deliver integrated solutions
• Build executive-level relationships that shape long-term supply chain strategy
• Base Salary: $70,000 – $110,000 plus 30% incentive at target
• Comprehensive benefits: Health, Dental, Vision, Vacation, 401(k)

Responsibilities:

• Manage strategic customer accounts to ensure long-term retention, profitability, and growth
• Develop structured account plans and lead executive business reviews
• Identify expansion opportunities and align solutions with customer supply chain strategies
• Lead onboarding for new accounts, establishing KPIs, service commitments, and growth goals
• Oversee pricing, contract negotiations, budgeting, forecasting, and margin management
• Monitor account health through scorecards, KPIs, and data analytics
• Drive continuous improvement initiatives across customer portfolios

Qualifications:

• Experience leveraging AI and data intelligence tools for planning and customer insights
• Strong financial acumen with history of managing margins, forecasting, and rate development
• Background in developing strategic account plans within transportation or 3PL
• HubSpot experience
• Continuous improvement mindset