Senior Account Manager

Who you are

• You can demonstrate a strong track record of growing existing accounts, owning renewals, driving net-new expansion bookings, and cross-selling or upselling across multiple product lines (e.g. EOR, Global Payroll, COR, and other Remote solutions)
• You can show success building and multi-threading relationships across an account — engaging economic buyers, budget holders, and technical/functional stakeholders in parallel, rather than relying on a single point of contact
• You're comfortable selling to and building trust with senior stakeholders (VP/C-level, Legal, Finance, HR/People leadership), and can adapt the conversation to what matters to each
• You have working knowledge of, or a strong aptitude to quickly learn, a structured sales methodology such as MEDPICC to qualify and progress opportunities with rigor
• You can demonstrate strong sales process discipline, including pipeline development, forecasting, and accurate reporting across a multi-product portfolio
• You bring a solutions-oriented mindset — quick to focus on what can be done and how to move a deal or relationship forward
• You think like a deal strategist — you look for creative ways to structure multi-product deals and adapt the structure to what the customer actually needs
• You're highly self-directed and comfortable navigating with a lot of autonomy — Remote is a distributed, async, multi-timezone environment, and you take ownership of your own follow-ups, keeping things moving smoothly across time zones and channels
• You're genuinely curious and eager to learn, comfortable picking up new products, markets, and use cases as Remote's portfolio evolves
• You have an in-depth understanding of Remote's services and its position in the industry, with the curiosity to keep that knowledge current
• You have excellent verbal and written communication skills, with business fluency in English
• Highly self-motivated, with ambitions to grow into a closing-focused role
• Comfortable operating in ambiguity and juggling multiple concurrent, multi-threaded deals without losing momentum
• Strong business acumen, able to speak credibly to commercial, legal, and HR stakeholders alike
• High level of integrity and work ethic
• Experience selling into HR, People, or Total Rewards buyers — not a dealbreaker, but a plus at this seniority
• Background navigating more complex, non-standard contracting models (e.g., Employer of Record or similar) — this isn't a straightforward SaaS license sale

What the job involves

• This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior Account Manager, joining our Existing Business team
• In this role, you'll manage and grow a portfolio of existing customers across Remote's full product suite — including EOR, Global Payroll, Contractor of Record (COR), and other solutions — expanding relationships with complex, multi-stakeholder organizations
• You'll be a trusted advisor to senior buyers, comfortable navigating multi-threaded deals, and driven to find the right solution for the customer rather than getting stuck on obstacles along the way
• As a senior member of the team, you'll also have the opportunity to share best practice with peers and help shape how Existing Business approaches multi-product growth
• Meet and exceed sales quota based on role level, managing the entire sales cycle — including renewals — across Remote's product portfolio (EOR, Payroll, COR, and beyond)
• Provide support and coaching to the wider team as a Senior Account Manager, sharing best practice on multi-product deals, stakeholder mapping, and MEDPICC-based qualification
• Identify new expansion, upsell, and cross-sell opportunities across products and progress them through the full sales cycle
• Multi-thread accounts proactively — building relationships with multiple stakeholders (economic buyers, champions, influencers) rather than relying on a single contact
• Present Remote's full suite of services to existing customers, positioning the right combination of products for each customer's evolving needs
• Own the customer relationship end-to-end, from opportunity identification through to closed business and successful handover
• Understand the distinct communication needs of mid-market and enterprise customers, and design multi-product solutions to meet those needs
• Generate customer retention initiatives and participate in key strategic events to nurture and expand customer relationships
• Bring a solutions-first approach to internal and external challenges — surfacing issues briefly and constructively, then focusing energy on next steps and resolutions
• Work with cross-functional teams (Legal, Onboarding, Product, Customer Success) to ensure customer success across all product lines
• You'll report to: Senior Manager, Sales - Account Management
• Direct reports: none (IC role)
• Team: Sales - Expansion Sales
• Location: EMEA
• Start date: As soon as possible

The application process

• How to apply:
• Please fill out the form below and upload your CV with a PDF format
• We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote
• If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead
• Application process:
• (async) Profile review
• Interview with recruiter
• (async) Small exercise
• (async) Exercise review
• Interview with future manager
• Interview with team members (no managers present)
• Bar Raiser Interview
• Prior employment verification check

Benefits

• Unlimited personal time off
• Paid parental leave
• Co-working allowance
• Flexible working hours
• Learning budget
• Mental health support
• Company stock options
• Home office setup
• Celebratory allowances
• Branded swag
• Other country-specific benefits