(Senior) Account Manager

Key Responsibilities

• Manage and grow relationships with broker partners, ensuring strong engagement and effective communication.
• Promote and support individual medical insurance products, including product updates, market positioning, and competitive differentiation.
• Drive business growth through proactive broker management, pipeline development, and sales activities.
• Provide end‑to‑end servicing support to brokers, including quotations, case follow‑ups, onboarding, and issue resolution.
• Conduct regular broker visits, training sessions, and product briefings to enhance broker knowledge and sales capability.
• Collaborate closely with internal teams (Underwriting, Operations, Claims, Product) to ensure smooth case handling and service delivery.
• Monitor market trends, competitor activities, and broker feedback to support product enhancement and business strategy.
• Prepare sales reports, performance summaries, and business insights for management review.
• Support ad‑hoc projects related to channel development, product initiatives, and business growth.

Requirements

• Bachelor’s degree in Business, Marketing, Insurance, or related discipline.
• 3–6 years of experience in insurance, preferably in medical insurance and/or broker channel management.
• Strong understanding of individual medical insurance products, underwriting considerations, and market dynamics.
• Proven ability to manage broker relationships and drive business results.
• Excellent communication, presentation, and interpersonal skills.
• Customer‑focused mindset with strong problem‑solving abilities.
• Proactive, organized, and able to work independently in a fast‑paced environment.
• Proficiency in MS Office; experience with CRM systems is an advantage.