Senior Account Manager

Do you believe great marketing has the power to transform a business?

So do we.

We’re a fast-growing content and website agency based in Christchurch, New Zealand, and every day we wake up focused on one thing. Helping our clients grow.

Now, there’s just one problem. We’re creatives, and we’re snowed under.

That’s where you come in.

We’re looking for an Account Manager who can bring order to the chaos, keep clients feeling looked after, and help our team work smarter, faster, and more effectively.

If you love people, know how to keep things moving, and get a kick out of helping businesses succeed, you could be exactly who we need on this next leg of the journey.

Are you someone who has worked in the big agency world and looking to make your mark in a smaller team?

Distinct Studio is a fast growing content and website agency based in Christchurch New Zealand. We have experienced some exceptional growth in our first two years of business, and are looking to continue expanding our team through hiring a senior account manager.

This would be the perfect role for an expat looking to move home after gaining international experience.

About Distinct Studio

We work with clients who are industry leading, and they expect us to be the same. We are a content first agency who specialise in content lead website development, organic content retainers and content led campaigns.

Our clients include restaurants, home builders, car dealerships, developers, a high end gym and others. Our managing director was once asked what the team did together for fun, and his honest answer was the shoots we do everyday.

For social work check out the instagrams of Stoke Homes, Christchurch European, Ute Nation, IHF Health Club, Earl Bistro and more.

For website development check out The Connect Group, Adair Mortgages, Stoke Homes, Waipara springs and more

Our office is location near the Christchurch CBD with an epic fitout and culture. Our team value eachother, the work we do and the clients we work with.

About you

You’ll take ownership of the day-to-day management of our client accounts, making sure communication is clear, projects stay moving and clients always know what is happening next.

Your responsibilities will include:

• Managing ongoing client relationships and being a key point of contact
• Organising projects, timelines, deliverables and client communication
• Preparing and sending shoot plans ahead of content days
• Attending shoots and helping ensure everything runs smoothly
• Coordinating feedback, content reviews and approvals
• Keeping clients updated throughout the creative process
• Working closely with the creative team to turn client objectives into clear briefs
• Making sure deliverables are completed on time and to the agreed scope
• Identifying opportunities to improve accounts, strengthen relationships and deliver more value
• Helping create a consistently high standard of client experience across Distinct

Who we’re looking for

This is an experienced position, so we’re looking for someone who has previously managed clients, projects or accounts in an agency, marketing, media or creative environment.

You’ll be someone who:

• Is confident building and maintaining strong client relationships
• Takes ownership rather than waiting to be told what needs to happen
• Is exceptionally organised and good at managing multiple moving parts
• Communicates clearly and professionally
• Is comfortable giving direction and keeping projects on track
• Understands creative, content, marketing or production workflows
• Can balance what the client wants with what the creative team needs
• Enjoys being around people and being involved in shoots and production
• Notices the small things that make clients feel genuinely looked after

Ultimately, we want someone who can own the client experience from planning through to delivery, giving our creative team the space to do great work while giving our clients confidence that everything is under control.

The hiring process

First things first, please give us a stalk across our website and socials to understand our business further.

Secondly, send our managing director Scott Gregan (https://www.linkedin.com/in/scottgregan/) a message on LinkedIn with a brief introduction to yourself plus your favourite bit of work we have produced and he will send through the next steps.