Senior Account Manager WSA

Senior Account Manager WSA (8-10 Years Experience)

Description:

• Proven experience in managing key client accounts and fostering long-term business relationships.
• Act as the primary point of contact (POC) between clients and management, ensuring seamless communication and stakeholder alignment.
• Strong ability to coordinate with internal teams and external stakeholders to ensure successful service delivery and client satisfaction.
• Responsible for account growth, client engagement, issue resolution, and escalation management.
• Oversee timesheet management, resource tracking, and operational compliance to ensure accurate reporting and billing processes.
• Prepare and present account performance reports, business updates, and management reviews. Excellent communication, relationship management, reporting, and account management skills with a customer-centric approach.

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