Senior Accounts Associate

Role Overview:

We are looking for an Senior Executive Accounts & Reconciliation to manage accounting operations for an e-commerce client, with a strong focus on reconciliation, Cash on Delivery (COD) transactions, rider payouts, and financial settlements. The role will be responsible for ensuring accurate and timely accounting of high-volume transactions and coordinating with internal and client teams to resolve discrepancies.

Key Responsibilities:

Manage end-to-end reconciliation of e-commerce transactions, including COD collections, settlements, refunds, adjustments, and other financial transactions.

Handle rider payout processing, including validation of rider earnings, deductions, incentives, advances, and final payout calculations.

Manage and reconcile Cash on Delivery (COD) transactions, ensuring collections are accurately accounted for and settled.

Reconcile transaction data between operational systems, client records, bank statements, payment gateways, and accounting records.

Identify, investigate, and resolve reconciliation breaks, payment mismatches, short collections, excess collections, and settlement discrepancies.

Prepare daily/weekly/monthly reconciliation reports and management dashboards.

Monitor outstanding/unsettled COD amounts and follow up with relevant stakeholders for timely closure.

Coordinate with Operations, Finance, Technology, Client teams, and banking/payment partners to resolve transaction-level issues.

Review and validate payout files before processing to ensure accuracy and completeness.

Maintain proper documentation and audit trails for all financial transactions and reconciliations.

Support month-end closing activities, accounting entries, provisions, and reporting related to the client.

Identify process gaps and implement controls to improve reconciliation accuracy and reduce manual intervention.

Handle client queries and provide timely explanations/supporting data for financial discrepancies.

Ensure adherence to internal financial controls, SOPs, and compliance requirements.

Key Skills :

Strong understanding of accounting and reconciliation processes.

Experience with high-volume transaction reconciliation.

Good understanding of COD, settlements, payouts, refunds, and payment gateway transactions.

Advanced Excel skills Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, data validation, etc.

Strong analytical and problem-solving skills.

Ability to manage large datasets and work with tight timelines.

Good stakeholder management and communication skills.

Experience in e-commerce, logistics, fintech, payments, or shared-services environments would be an advantage.