Senior Admin/ Treatment Coordinator

Overview
We are seeking a dedicated and organized Treatment Coordinator to join our dental practice. The ideal candidate will serve as a vital link between patients and the clinical team, ensuring smooth communication and efficient treatment planning. This role offers an opportunity to work in a professional environment focused on patient care and service excellence. The Treatment Coordinator will play a key role in enhancing patient experience, coordinating appointments, and managing treatment plans.

Duties

• Greet patients warmly and ensure they feel comfortable throughout their visit
• Explain treatment options, procedures, and financial policies clearly to patients
• Coordinate scheduling of treatments and follow-up appointments to optimize clinic workflow
• Assist patients with understanding their treatment plans and address any questions or concerns
• Manage patient records accurately using electronic medical records (EMR) systems
• Verify insurance benefits and assist with financial arrangements for treatments
• Collaborate with dental staff to ensure timely delivery of care and patient satisfaction
• Maintain up-to-date knowledge of dental terminology, procedures, and office protocols
• Ensure compliance with all health and safety regulations within the office environment

Requirements

• Prior experience in a medical or dental office setting is preferred, especially in a treatment coordination role
• Strong knowledge of medical terminology and familiarity with electronic medical records (EMR) systems, Tracker is preferred.
• Excellent communication skills with the ability to explain complex information clearly to patients
• Office experience demonstrating organization, multitasking, and customer service skills
• Dental office experience is highly desirable but not mandatory for the right candidate
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail
• Professional demeanor with a focus on patient care and confidentiality

This position provides an excellent opportunity for individuals passionate about healthcare administration and patient relations to contribute meaningfully within a supportive team.

Job Types: Full-time, Permanent

Pay: $25.00-$28.00 per hour

Work Location: In person