Senior Administration Coordinator

About the role

As Senior Administration Coordinator, you will play an important role in ensuring our student administration processes are completed accurately, consistently and on time. You will work closely with administration staff, trainers and management to coordinate student activity, monitor workflows and ensure required documentation and records are maintained throughout the student journey.

Key responsibilities

• Coordinating day-to-day student administration activities and workflows
• Maintaining accurate student records within the Student Management System
• Monitoring enrolments, commencements, progress, completions and other key administrative milestones
• Ensuring student documentation and evidence is complete, accurate and correctly recorded
• Coordinating administration staff and following up outstanding actions
• Monitoring internal systems, processes and administrative deadlines
• Supporting compliance with RTO and government-funded training requirements
• Identifying gaps, errors or overdue activities and ensuring they are followed through to completion
• Working closely with trainers and other team members to ensure student information is current and accurate
• Assisting with reporting, data checks, audits and continuous improvement activities

About you

• Previous experience working within an RTO, vocational education or training environment
• Strong understanding of student administration processes
• Experience with Student Management Systems such as aXcelerate, VETtrak, JobReady, RTOManager or similar
• Experience with Learning Management Systems and online training platforms
• Knowledge of RTO enrolment, training and assessment administration processes
• Knowledge of AVETMISS and student data requirements
• Experience with government-funded training administration and reporting (especially NSW Smart & Skilled)
• Experience maintaining compliant student files and records
• Exceptional attention to detail
• Strong organisational and time-management skills

About us

Adept Training is a Registered Training Organisation committed to delivering quality vocational education and supporting students throughout their training journey. Our Harris Park team works closely together to ensure students, trainers and employers receive responsive and professional support.