Senior Administration Executive

Who Are We?

dtcpay is a MAS licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand globally, we are shaping the future of digital payments.

We are also recognised as one of Singapore’s Top 10 Startups in the LinkedIn Top Startups 2025 list, a reflection of our momentum and the exciting journey ahead for our team.

We are looking for a Senior Office Executive to ensure the smooth daily operations of our Kuala Lumpur office. This role covers general office administration, enforcement of office policies, and support to the Country Manager in business operations and reporting. The ideal candidate is well-organised, proactive, and able to manage multiple responsibilities in a fast-paced environment.

Work Arrangement: Fully On-site

Location: Menara Bangkok Bank, Kuala Lumpur

What You'll Do:

Office Administration & Operations

• Oversee day-to-day office operations to maintain a productive and organised work environment
• Manage office facilities, supplies, equipment, and vendor relationships
• Implement and enforce office policies, procedures, and guidelines
• Coordinate office maintenance, security, and workplace safety requirements
• Handle administrative functions including mail, documentation, scheduling, and office events
• Plan and organise weekly tea breaks, festive celebrations, and other office activities
• Oversee monthly replenishment of pantry supplies and ensure adequate stock levels

Procurement & Asset Management

• Manage procurement of office supplies and equipment including sourcing, quotation, and allocation
• Maintain records of office assets including collection, transfer, and disposal

Employee Support & Compliance Management

• Ensure employees adhere to company guidelines, office rules, and operational SOPs
• Serve as the point of contact for staff on office-related matters
• Support onboarding of new employees including workspace setup and orientation
• Manage offboarding process for departing staff

Business Travel & Accommodation

• Coordinate business travel logistics including flight and hotel bookings for local and regional members
• Negotiate and secure corporate rates with hotels and travel vendors
• Act as PIC for employee hostel arrangements
• Liaise with agents and landlords for tenancy management and maintenance matters

Support to Country Manager

• Assist the Country Manager in general business operations, administrative follow-ups, and cross-department coordination
• Prepare periodic operational reports, business review documents, and performance summaries
• Support in reviewing business performance data and presentations

What We're Looking For:

• Minimum of 5 years of experience in office administration or executive assistant roles
• Strong organisational and multitasking skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Good communication skills in English and Mandarin as you need to communicate with Chinese stakeholders
• Proactive, detail-oriented, and able to work independently
• Experience with AI tools in daily work is a plus