Senior Administration Officer

About the role

Guardian Electrical NQ Pty Ltd is seeking a Senior Administration Officer to join our team in Manunda, QLD. This is a full-time position that plays a critical role in supporting the efficient operation of our business. As Senior Administration Officer, you will be responsible for overseeing administrative functions, coordinating office operations, and ensuring that our team has the support they need to deliver excellent service to our clients. This role offers the opportunity to make a tangible impact on our day-to-day operations and contribute to the success of a growing electrical contracting company.

Key responsibilities

• Manage and coordinate general office administration, including scheduling, correspondence, and record management
• Oversee office supplies inventory and arrange procurement to ensure smooth operational continuity
• Provide administrative support to management and other departments, acting as a point of contact for inquiries
• Maintain and update filing systems, databases and documentation in accordance with company procedures
• Coordinate meetings, prepare agendas, take minutes and distribute information to relevant stakeholders
• Handle accounts payable and receivable tasks, including invoice processing and payment reconciliation
• Provide customer service support, responding to telephone and email enquiries professionally and promptly
• Assist with human resources administration tasks, including employee records management and onboarding support
• Supervise and mentor junior administration staff, delegating tasks and ensuring quality standards are maintained
• Liaise with external service providers and contractors as required

What we're looking for

• Proven experience in an administration or office management role, preferably within a trade, construction, or electrical contracting environment

• Strong organisational skills with the ability to manage multiple priorities and meet deadlines

• Excellent written and verbal communication skills with professional judgment and discretion

• Proficiency in Microsoft Office applications and familiarity with office management software or systems preferably Simpro.

• Experience with accounts administration, including invoicing and payment processing

• Demonstrated ability to work independently and as part of a team, with natural leadership qualities

• Attention to detail and a commitment to maintaining accurate records and documentation

• Problem-solving abilities and a proactive approach to identifying and resolving issues

• Customer service experience and the ability to maintain professional relationships with internal and external stakeholders

• A valid Australian driving licence

What we offer

Guardian Electrical NQ Pty Ltd is committed to providing a supportive and inclusive workplace where our team members can thrive. We offer competitive remuneration, ongoing professional development opportunities, and a positive work culture that values collaboration and innovation.

About us

Guardian Electrical NQ Pty Ltd is a leading electrical services company operating in Far North Queensland. We provide high-quality electrical solutions to commercial clients throughout the Cairns region. We pride ourselves on our professionalism, reliability, and commitment to excellence in every project we undertake. Our team comprises skilled tradespeople and experienced support staff dedicated to delivering exceptional results for our clients whilst maintaining the highest standards of safety and customer service.

Apply now

If you are interested in joining our team and would like to apply for this Senior Administration Officer position, please submit your CV and a covering letter to Guardian Electrical NQ Pty Ltd. We look forward to hearing from you.