Senior Administration Officer

Navitas Skilled Futures, part of the leading global education provider Navitas, has helped over 300,000 people live their best lives by delivering the Adult Migrant English Program (AMEP) to migrants and refugees on behalf of the Australian Government. Proudly winners of the NSW Premier's Multicultural Community Medals in 2021, 2022 and 2023, we are committed to meeting the goals of our clients.

The Senior Administration Officer provides high-level administrative, operational, and customer service support to ensure the effective day-to-day functioning of a Navitas Skilled Futures College or site. Working under general direction, the role applies established systems, policies, and procedures to coordinate key administrative processes, support local operations and compliance activities, and facilitate effective communication across teams.
The position contributes to process improvements, supports project implementation, and provides guidance to administration staff to ensure consistent and high-quality service delivery.

Essential:

1.Experience in administrative roles within government-contracted education or training programs.

2. Demonstrated ability to apply and maintain administrative systems, processes and record-keeping practices.

3. Ability to identify and resolve administrative or procedural issues using established guidelines.

4. Proficiency in learner management and information systems (e.g. Moodle, VETtrak, ARMS and Workforce Australia).

5. Well-developed interpersonal, written and verbal communication skills.

6. Awareness of diverse cultural perspectives and ability to engage effectively with clients.

7. Demonstrated ability to work collaboratively in a team environment.

Desirable:

-knowledge of contract KPIs and reporting requirements.

-experience in government contract administration.

-experience in the education or training sector.

-understanding of compliance in a regulated environment.

At Navitas Skilled Futures our employee perks and benefits include:

• Unlimited global career opportunities across the Navitas portfolio
• Flexible working arrangements
• Salary packaging and novated leasing
• 2 paid volunteer days per year for your passionate causes
• Health & well-being packages including free counselling and well-being specialist support for employees and family members
• Discounted gym memberships, private health insurance, movie tickets, travel, hotels, insurance and selected retailers
• Access to LinkedIn Learning and professional development opportunities

Diversity Equity and Inclusion:
Navitas Skilled futures, as part of Navitas, promotes and embraces an inclusive and diverse workforce. We encourage applications from candidates with disabilities, of all ages and genders, First Nations and Indigenous peoples, and people of diverse community groups. We believe equality, flexibility and diversity deliver a rich and collaborative environment. We strive to ensure that all our staff – no matter where they are from or who they are – feel safe, supported, and are given opportunities to thrive.

Join our team and work committed to achieving the language, literacy, numeracy and employability skills that meet the settlement, study and employment goals of our clients.

How to Apply:

• Submit your CV (if including a cover letter please note you can upload this on the 2nd page of the application process)
• Please note applicants are assessed upon receipt so you are encouraged to apply now.

About Navitas
Navitas is a leading global education provider that has helped generations of learners transform their lives through education. The Navitas portfolio employees over 5000 staff and supports over 60,000 students and encompasses a broad selection of partners, locations, and opportunities, including university pathway programs, English language qualifications, employment training, creative media training, and more.