Senior Administrator

Exciting opportunity to join a newly established multidisciplinary team supporting an innovative service for tamariki and whānau in Māngere.

Bring your exceptional administration, coordination and organisational skills to a role where you can help build the systems, processes and foundations that enable a new team to thrive. This is a unique opportunity to be part of an exciting new initiative from the very beginning and make a meaningful contribution to outcomes for tamariki and whānau.

• Join a new team and help shape how the service operates
• Be part of an innovative, community-focused initiative
• Work alongside passionate professionals making a difference
• Bring your ideas and expertise to help establish effective systems and processes
• Join a trusted, purpose-led organisation creating lasting community impact

This permanent full-time role is 40 hours per week based in Māngere.

About the Role
As Senior Administrator, you will provide professional administrative, coordination and customer service support to a newly established multidisciplinary team delivering services to tamariki and whānau.

You will play a critical role in ensuring administrative systems, reporting processes, financial administration, payroll coordination and service operations run smoothly and efficiently. As a key member of the team, you will help create systems and processes that support high-quality service delivery from day one.

This role offers variety, autonomy and the opportunity to work closely with managers, social work professionals, community stakeholders and whānau while contributing to an innovative service designed to achieve better outcomes for children and families.

Key Responsibilities

• Provide high-quality administrative and coordination support to the service
• Develop and maintain efficient administration systems and processes
• Coordinate reporting requirements and ensure deadlines are met
• Support financial administration, accounts processing and record management
• Assist with recruitment, onboarding and payroll administration activities
• Maintain accurate client, service and personnel records
• Support managers with planning, coordination and operational requirements
• Assist with audits, compliance activities and continuous improvement initiatives
• Act as a key point of contact for internal and external stakeholders
• Contribute to the successful establishment and ongoing operation of the new service team

About You
To be successful in this role, you will bring:

Essential

• Proven experience in a senior administration or office coordination role
• Exceptional organisational skills and ability to manage competing priorities
• Strong attention to detail and commitment to accuracy
• Excellent written and verbal communication skills
• Advanced Microsoft Office skills, including Word, Excel, Outlook and PowerPoint
• Experience preparing reports and maintaining databases and records
• Sound numerical and financial administration skills
• Ability to work independently and use initiative
• Strong customer service and stakeholder relationship management skills

Desirable

• Experience within the social services, health, education, community or not-for-profit sectors
• Understanding of the Māngere community and local service landscape
• Knowledge of working with Māori, Pacific and culturally diverse communities
• Experience supporting multidisciplinary teams or community-based services
• Understanding of confidentiality, privacy and information management requirements

Embody Our Values

• Kotahitanga (unity): Cultivate a sense of belonging through meaningful relationships with tamariki, rangatahi, colleagues, and the wider community
• Mahi tōtika (excellence): Demonstrate unwavering integrity and purpose in all aspects of your work, striving for the highest standards of care
• Kaikōkiritanga (innovation): Drive positive change with creativity, constantly seeking new and effective ways to support tamariki and rangatahi
• Āta whakarongo (active listening): Let tamariki and rangatahi voices shape your approach, ensuring their perspectives are central to decision-making
• Māiatanga (empowerment): Nurture growth and unlock potential in tamariki, rangatahi, and colleagues, fostering a culture of continuous learning and development

Why Choose Barnardos?

• Join a respected NGO with over 55 years of impact in child welfare and advocacy
• Work alongside supportive colleagues
• Benefit from discounted childcare at Barnardos Early Learning centres
• Competitive salary commensurate with experience and qualifications
• Opportunity to make a lasting difference in the lives of tamariki and whānau across South Auckland

About Barnardos Aotearoa
Barnardos Aotearoa is a children’s charity working with tamariki and whānau to ensure every child in Aotearoa has the opportunity to thrive, no matter their circumstances. Our unique combination of social services, early learning, care services and counselling helpline provides the broadest range of child and whānau-centred services in Aotearoa. 
  
If you would like a copy of the Position Description, please email [email protected]. please reference 1686437

Applications will be reviewed as they are received, so we encourage interested candidates to apply as soon as possible.