Senior Administrator - Unix & Linux ( UL2 )

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Education Qualification :
Any Graduate

Certification :
Technology | Unix Administration

Skills required are :
Proactive monitoring and investigation of logs: Initiate Unix and Linux, AS 400 administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. Record the findings and analysis in to the ticket
Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or KB for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome

Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians.

Process:

• Gather information from vendor, customer, analysis from the troubleshooting, resolution steps implemented etc. and update the tickets regularly, as per the defined process.
• Prepare a detailed shift handover report for the next shift engineer
• Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.

Unix and Linux (RHEL, Centos, Ubuntu, OEL)

• Configure and manage user accounts and groups
• Install, configure, and manage software packages and services
• Implement and manage file system permissions and security
• Configure basic networking and firewall settings
• Perform system monitoring and basic performance tuning

AS400

• Understand AS400/IBM i system architecture and concepts
• Recognize AS400 naming conventions and library concepts
• Understand basic AS400 command line interface and menus
• Identify AS400 job concepts and subsystem basics
• Recognize AS400 security concepts and user profiles

Location

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IND-KA-Bengaluru-BTPCitrine-ML

Created On

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14-Aug-2026