Senior Admission Counsellor

• Strong written and verbal communication skills, along with active listening
• Good computer skills, exposure on CRM, Dialer

Job Responsibilities :

• Take incoming calls using the company systems and answer all the concerns of parents.
• Create and communicate effectively value propositions for Company.
• Make telephone calls to the leads assigned by the system.
• Pre-qualify the leads by asking questions about their location, profiles, interests, etc.
• Present information to the lead about the Company and Capture and Document information on the leads obtained through the tele calls in the system
• Schedule and make follow-up calls to assess the level of interest of the prospect and remind them to visit centres for admissions
• Do the follow-up calls for admissions once the prospect has visited center
• Timely response to all incoming calls and WhatsApp messages
• Completing follow-ups on daily basis as per business requirements and defined workflows