Senior Admission Manager

Key Responsibilities

• Manage and lead a team of 30+ Admission Counsellors handling UG/PG program admissions.
• Drive the team to achieve monthly admission, conversion, and revenue targets.
• Monitor daily calling, lead follow-ups, counselling, and conversion performance.
• Track team performance through CRM/MIS and prepare regular performance reports.
• Develop strategies to improve lead conversion and overall admission numbers.
• Conduct regular team meetings, performance reviews, and one-on-one feedback sessions.
• Train, coach, and motivate counsellors to improve sales and counselling skills.
• Identify performance gaps and take corrective actions to achieve targets.
• Coordinate with Marketing, Operations, and University/Academic teams for smooth admissions.
• Ensure proper follow-up and timely closure of prospective student leads.
• Handle escalations related to admissions, payments, documentation, and student concerns.
• Ensure adherence to company processes, quality standards, and compliance requirements.

Requirements

• Minimum 5 years of experience in Education Sales / Admissions / EdTech.
• Proven experience managing a team of 30+ counsellors.
• Strong understanding of UG/PG admissions and the EdTech sales process.
• Excellent leadership, communication, negotiation, and team-management skills.
• Strong knowledge of CRM, Excel/Google Sheets, and sales MIS.
• Target-oriented with a strong focus on revenue and conversions.
• Experience in handling high-volume leads and achieving aggressive monthly targets.

Pay: Up to ₹100,000.00 per month

Benefits:

• Flexible schedule
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person