Senior Admitting Clerk-Operatory

Market Range: 04

Hiring Salary: $18.00/Hourly

JOB SUMMARY/ESSENTIAL JOB FUNCTIONS:

The Senior Admitting Clerk maintains the day-to-day activities of the front desk, including clerical and creating/updating patient records in the Clinical Software for the College of Dentistry.

• Creates new patient records for screening, orientation, oral diagnosis, emergency, pediatric, oral surgery, dental hygiene, and undergrad clinic.

• Verifies patient demographics and enters information into Clinical Management software.

• Captures patient photos for chart and signatures for proper forms and consent.

• Answers multi-line telephone and greet patients/visitors for the department.

• Manages the Medical Consults for all undergraduate patients and alerts undergraduate students assigned to the case.

• Manages the Access database which records the yearly flow of potential patients to the College that were accepted, declined, referred and/or did not show for screening/orientation appointment.

• Process payments from patients including but not limited to credit cards, cash payments, and online payment methods.

• Reconciles cash, check, and credit card payments with the Patient Accounting Software's bank deposit reports to comply with the College of Dentistry's financial policies and procedures.

• Interacts with patients via phone to inform them of balances due or credit balances owed to the patient.

• Collects payments data to process payments via phone by credit card payments and other current and future payments.

• Performs other duties as assigne d.

MINIMUM REQUIREMENTS:

EDUCATION:

High School Diploma or GED. (TRANSCRIPTS REQUIRED)

EXPERIENCE:

One (1) year of clerical experience. (Experience in a dental or medical office is preferred.)

KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Excellent written and verbal communication skills.
• Ability to manage a multi-line telephone.