Senior AI Operations Engineer

ADP is hiring a Senior AI Ops Engineer.

Join ADP's Spark team and help build and scale the AI infrastructure that powers our next generation of products. In this role, you will work across engineering, product, data science, and platform teams to develop reliable, secure, and cost-effective AI platforms, tools, and deployment pipelines.

What You'll Do

• Design, build, and maintain AI infrastructure and platform services in AWS.
• Develop and improve CI/CD pipelines, deployment automation, observability, and monitoring for AI and ML systems.
• Support AI governance, evaluation, scalability, and operational excellence.
• Apply FinOps practices to optimize AI infrastructure and model-related costs.
• Collaborate with cross-functional teams to improve developer experience and platform capabilities.
• Contribute to technical best practices and support knowledge sharing across the team.

What You'll Bring

• Bachelor's degree (or equivalent experience) in Computer Science, Engineering, -Mathematics, or a related field.
• Experience in DevOps, Site Reliability Engineering (SRE), Platform Engineering, or a related area.
• Strong knowledge of AWS services, including EC2, S3, IAM, Lambda, ECS/EKS, SageMaker, Bedrock, and CloudWatch.
• Experience with CI/CD pipelines, Docker, Infrastructure as Code, and platform operations.
• Familiarity with MLOps/AIOps practices, model deployment, observability, and LLM evaluation frameworks.
• Strong communication skills in English.

Nice to Have

• Experience with Python and/or TypeScript.
• Familiarity with deep learning frameworks such as PyTorch or TensorFlow.
• Experience building developer platforms, internal developer portals, or AI development tooling.
• Advanced degree in a related field.

Why Join ADP?

At ADP, you'll work in a collaborative environment where innovation, continuous learning, and inclusion are valued. You'll have the opportunity to contribute to AI solutions at global scale while helping shape the future of AI-enabled development and operations

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.