Senior AI/ML Ops Engineer, AI Platform Team

Change the way the world travels

Be part of the GetYourGuide journey and connect people with unforgettable travel experiences worldwide. Since 2009, millions of travelers have booked unique activities with us in over 12,000 cities. Our headquarters in Berlin is supported by 16 other local offices across the globe.

Ready to join a diverse community of over 850 fellow explorers dedicated to revolutionizing the travel experience industry? Check out our careers site to learn more.

Team mission

Since 2020, GetYourGuide has established an AI Platform team, providing the tools and best practices to build and maintain production-ready Traditional ML and LLM-based systems.

As a Senior AI/MLOps Engineer, you'll join our AI Platform Team and have a chance to make an enormous impact across all of our AI-powered  products. You'll work closely with our Tech teams to build systems that enable ML/AI algorithms to go to production. If you are interested in contributing to the success of a product that is used by millions of travelers around the world then keep on reading.

Your mission:

• You'll design and implement systems and tools for high-quality, scalable and efficient machine learning and LLM solutions.
• You will build the platform on which all of our AI-powered products are built on top of, reducing the time to production and maximizing best practices.
• You'll be partnering/collaborating with product teams to bring advanced algorithms into production, following MLOps/LLMOps best practices.

Your toolkit:

• AI/ML Engineering: You have 3+ years building production systems for ML/AI at scale, and you’ve shipped AI/LLM-based product features end-to-end (not only internal tooling). You’re comfortable with the practical building blocks of modern LLM applications (e.g., orchestration, evaluation, experimentation, guardrails/safety, latency and cost trade-offs)
• MLOps: You apply MLOps/LLMOps best practices at scale: reproducibility, CI/CD for ML/AI, model/service versioning, automated testing, deployment patterns, rollbacks, and monitoring.
• Software Engineering: You have strong fundamentals in Computer Science and a polyglot mindset. Python is your language of choice; you are able to migrate between various programming languages though. Delivering clean code and investigating new tools, languages, and practices is your passion.
• Data Engineering: You bring previous experience in organizing and querying data at scale data warehouses, tools like Spark are not novelty for you.
• Business Experience: You possess the ability to prioritize and manage stakeholders; they know you for your good communication and collaboration skills.
• Vision: Your ideas turn into reliable and maintainable code. A track record of outcome-driven work gives evidence of this. You are experienced in operating at scale; you have a cloud DevOps / infrastructure mindset.
• Autonomy: Your mindset can be described as autonomous, proactive and customer-oriented. You own your projects.
• Teamwork: You strongly believe that a team is more than the sum of its members. Mentoring and sharing knowledge are fulfilling activities for you.

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at [email protected].

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.

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