Senior Analyst - Client Service & Operations

About Us

Arc has been one of the most trusted and reliable background verification company found in 2011, tagged as a young and dynamic enterprise. We are recognized as one of the deliberately and competently growing company in India who thrives success for its clients & people. We work with an integrated approach to be recognized as a preferred choice for clients across various sectors.

We are a proactive and vibrant community of professionals who are proud to be preferred and successful partner to now over 1000 clients globally. Our detail-driven indigenous professionals extend excellent service experience & believes in client satisfaction to its core. We would be happy to associate with you & work together.

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Job Description

Overview

Analyst will be responsible for conducting verifications as per client requirements. Analyst will be involved in conducting verifications of stated credentials shared by clients & share the final verification report with them with no compromise on the quality within the turn-around time agreed as per SLAs & manage the relationship with the clients to its core satisfaction.

Roles & Responsibilities

• Review the consent, documents & data submitted by the client.
• Initiate the checks for the cases received & conduct primary verification of specified antecedents.
• Raise & resolve insufficiencies & discrepancies to the client / employee / vendor as required.
• Prepare & share final reports & ensure the adherence of the TAT.
• Maintain the quality of the reports & consistently deliver quality services to the client.
• Maintain healthy client relationships & ensure client satisfaction to its core.
• Get the client feedback at regular interval & take the corrective actions towards being better than before. Share the progress reports & expected outcomes with the respective authorities.

Requirements

The Successful Applicant

• Demonstrates high level of integrity, values, principles & work ethics.
• Possess high level of commitment & the ability to work autonomously.
• Proven track record of achieving goals.
• Skilled at leveraging resources & relationship building.
• Possess the ability to work under stringent deadlines & challenging client conditions.
• Possess good data analytical skills, problem solving skills & adaptability. Well-developed interpersonal skills, with an ability to work well in a team environment.

Benefits

Why Join Us?

• A space to think freely, experiment & learn.
• Empower yourself with the Opportunities to grow.
• Work in an environment that is conducive for your well-being.
• Employee friendly practices that ensures a healthy work life balance.
• Growth, rewards & recognition for your commendable performance.
• A vibrant & friendly team who guides you through thick & thin.

Culture Code

• Experiment without Fear
• Improve Continuously
• Do the Impossible
• Speak Up Your Mind & Heart
• Be Yourself
• Enjoy the Ride

We Believe In Living By What We Preach.

• Date Opened 10/01/2026
• Title Senior Analyst
• Industry B2B Risk Mitigation Solutions
• Department Name Client Service & Operations
• Job Type Full time
• Work Experience 1-3 years
• City Ahmedabad
• State/Province Gujarat
• Country India
• Zip/Postal Code 380009