Senior Analyst

Who you are

• 4+ years of experience in an analytics, operations, or strategy role
• Experience with Snowflake or any other relational database
• Strong SQL coding skills + experience with design and development of ETL processes
• Advanced Excel skills required, including proficiency with pivot tables and VLOOKUP. Equivalent Google Sheets experience preferred
• Knowledge in Salesforce, Preset/Superset, Snowflake
• Operational experience in measuring and improving efficiency, utilization, scale initiatives etc
• High energy and contagious enthusiasm. Willing to take on tough projects and be a peer leader in order to support growth
• Shown strong verbal and written communication skills; including detailing business processes, use cases, and business requirements
• Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills
• Demonstrated ability to use AI tools to accelerate research, synthesis, reporting, and workflow automation
• Understanding of sales process within OpenTable, or equivalent sales process experience
• Background in finance or advanced business analytics

What the job involves

• Reporting to the Sr
• Director, Revenue Strategy, Operations, and Analytics, this position is responsible for supporting a variety of sales and services related programs, operations, initiatives, and analytics in the United States
• Candidates for this role must have experience manipulating large sets of data to discover trends and make recommendations
• The role will work cross-functionally with multiple departments including executive leadership, sales, marketing, operations, finance, product, and data analytics to support the design, implementation and continued optimization of multiple business needs
• This includes delivering data-driven insights to internal partners to inform short and long term strategy and action plans
• The ideal candidate will be able to recognise and understand the relationship between clean data, clear & efficient processes, and reporting
• The Sr
• Analyst level position is expected to have an excellent understanding of the OpenTable Sales and Services organization, the ability to learn quickly, and to be able to work in ambiguity
• You'll be able to navigate the roles, reporting, and reality of the business in the field
• This position needs to have excellent communication, project management and data analysis skills and be comfortable building recommendations
• Experience with Salesforce, Tableau, SQL queries, and a finance or analytics background preferred
• This posting is for an existing vacancy
• Sophisticated analytics to support global Sales, Services, and Marketing decisions, including recurring monitoring of key performance metrics and the health of specific business segments
• Prepare and present analyses and narratives for audiences ranging from field sales to senior leadership
• Translate data sets into impactful insights, recommendations, dashboards, and reports for the larger sales, marketing and operations teams
• Cultivate and manage strategic relationships with various sales leaders, partnering with them to drive key initiatives and measurable results across diverse business segments
• Manage flow of inbound requests from the Global Restaurant Sales and Services (RSS) team for various ad hoc analyses, reporting needs, process and system enhancement requests
• Partner with Salesforce and BI teams to implement process and data optimizations
• Build and maintain financial models, forecasts and dashboards for various business scenarios
• Salesforce.com (SFDC) data stewardship and improvement; dashboard and report creation and upkeep; end user support and documentation management

Benefits

• Work from (almost) anywhere - wherever you do your best work
• Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
• Generous parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings