Senior Analyst, IT - Developments & Operations

Senior Analyst, IT - Development & Operations

Location: Pasir Gudang, Johor

Job Summary:

Key Responsibilities:

• Assist in implementing and enhancing enterprise applications and business solutions.
• Develop, test, debug, and support application enhancements based on business requirements.
• Support seamless integration between HQ, factories, and subsidiaries for business data consolidation, digital analytics, and smart technology initiatives.
• Provide application support, troubleshooting, and user guidance to ensure effective system utilization.
• Coordinate with business users and vendors for requirements gathering, UAT, training, and project delivery.
• Support IT security policies, procedures, SOPs, SLAs, and IT governance initiatives.
• Maintain technical documentation and participate in incident, problem, and change management activities.

Role Requirements:

Education:

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, or equivalent.

Experiences:

• Minimum 5 years of hands-on experience in enterprise application development and support.
• Experience in ERP systems, Power Platform, or custom business applications.
• Experience in Agile (Scrum/Kanban) and/or Waterfall project environments.
• Exposure to vendor management, UAT, and end-user training.

Technical Skills

ERP (At Least One):

• Microsoft Dynamics NAV 2018 – C/AL concepts, tables, pages, reports, upgrade considerations to BC.
• Microsoft Dynamics 365 Business Central – AL basics, extensions model, events/subscribers, RDLC reports, permissions.
• SAP ECC 6 – MM, SD, FI/CO, PP processes, SE16/SE16N, SM37, ST22.

Core Technical Skills

• Strong SQL skills, preferably Microsoft SQL Server.
• Knowledge of REST/OData/SOAP APIs, JSON/XML, and integration concepts.
• Experience with Git, Azure DevOps and/or Jira.
• Familiarity with CI/CD, SDLC, and release management processes.
• Practical knowledge of ITSM processes including Incident, Problem, and Change Management.

Preferred Qualifications

• Experience with Power Apps, Power Automate, and Dataverse.
• Knowledge of security roles and solution deployment within Power Platform.
• Experience in .NET Core and UI/UX is an added advantage.

What We're Looking For

• Strong analytical and problem-solving skills.
• Good communication and stakeholder management abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Passion for technology, continuous improvement, and digital transformation.

Join us and contribute to delivering innovative digital solutions that support business growth and operational excellence.