Senior Analyst - Operational Intelligence

We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.

Our people are the real jet stars!

• Shape the Future of Jetstar Operations and help drive the strategy that will define how we operate today and into the future.
• Permanent full-time and fixed term opportunities available, based at our Jetstar Headquarters in Docklands.
• Access to a range of employee benefits, including our staff travel program.

As Senior Analyst, Operational Intelligence, you will play a critical role in transforming data into actionable insights that drive operational performance, strategic decision-making and continuous improvement across the business. Partnering with leaders and stakeholders across multiple functions, you will analyse complex operational data, identify emerging trends and opportunities, and deliver meaningful intelligence that supports business outcomes and enhances operational effectiveness.

In this role you will:

• Develop and deliver operational intelligence, turning complex data into clear insights and actionable recommendations.
• Drive the evolution of operational reporting from retrospective analysis toward predictive and real-time decision support - building production-grade, self-service analytical tools that are version-controlled, documented and maintainable.
• Build and maintain Jetstar's operational data governance framework and semantic layer, contributing to data standards, ownership definitions and a single source of truth that the broader Operations Delivery team depends on
• Partner with operational leaders to identify trends, risks and improvement opportunities across key performance metrics.
• Provide analytical support for performance investigations, business initiatives and continuous improvement programs.
• Translate operational and commercial data into meaningful insights that optimise performance, manage risk and improve customer outcomes.
• Support the introduction of AI and large language model applications into operational analytics - identifying use cases, testing approaches and helping embed AI-enabled insight into live operational processes

You will bring:

• Experience in an airline operational environment, with a strong understanding of operational performance drivers and decision-making.
• Strong SQL and Python skills with experience writing clean, well-documented code to automate data pipelines, build reliable data models and deliver analytical products that others can maintain and depend on.
• Some exposure to predictive modelling or forecasting techniques is an advantage - you'll be working alongside operations research capability and supporting analytical work that moves beyond historical reporting.
• Familiarity with AI and large language model tools and genuine curiosity about their application in operational environments.
• Experience working with cloud-based data platforms, such as Snowflake or equivalent modern data environments.
• The ability to translate complex data into meaningful business insights that influence operational and commercial outcomes.
• Tertiary qualifications in Data Science, Statistics, Mathematics, Computer Science, Engineering, Economics or a related quantitative discipline.

Your Life At Jetstar Is Unlike Any Other.

Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.

There’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.

We’re Jetstar. Let’s takeoff together.

Applications close on Tuesday 25th August 2026.