Senior Analyst – Vendor Performance

工作职责:

Duties & Responsibilities

What this job involves

The JBS Senior Analyst – Vendor Performance leads analytical;reporting;and escalation management activities across the end-to-end Vendor Performance Management (VPM) cycle. Building on the Analyst role;this position takes ownership of more complex reporting workstreams;manages escalated issues with greater autonomy;and works closely with S&P Leadership on strategic vendor performance initiatives. The Senior Analyst also provides quality oversight and informal guidance to Analyst-level team members.

Planning & Preparation

• Lead the annual vendor spend analysis and scorecard list confirmation;providing recommendations to onshore leads on scope prioritisation
• Prepare and review scope participant lists (suppliers and accounts);identifying gaps or risks for onshore consideration
• Manage resource (SCSC) scheduling and debrief coordination;including logistics oversight across multiple accounts
• Lead evaluator nomination processes;ensuring completeness and escalating conflicts or gaps

Launch & Communication

• Develop and review pre-launch communication strategies (collective and/or tailored) for internal and external stakeholders
• Oversee distribution of SPM cycle commencement notifications;ensuring accuracy and consistency across markets

Scorecard Management

• Oversee scorecard creation and configuration in Jaggaer;reviewing Analyst outputs for quality and consistency
• Manage evaluation completion tracking across the full vendor portfolio;proactively identifying and resolving blockers
• Lead escalation of persistent non-completion issues to onshore leads;preparing supporting documentation and recommended actions
• Review and approve scorecard issuance to suppliers and accounts;managing complex follow-up scenarios
• Resolve incorrect scoring issues;coordinating with onshore leads on reopening approvals and remediation

Analysis & Reporting

• Lead scorecard data analysis;producing trend analysis;performance benchmarking;and period-on-period comparisons
• Develop consolidated insights summaries with commentary for onshore and S&P Leadership review
• Own preparation and coordination of post-scorecard summary decks for S&P Leadership;incorporating qualitative context and strategic observations
• Produce enhanced SPM reporting outputs including programme dashboards;vendor tiering analysis;and cycle performance metrics
• Manage distribution and version control of the annual SPM report across stakeholder groups

Supplier Performance Meetings (SPM)

• Lead SPM pack development and quality review;working directly with onshore leads to ensure strategic alignment
• Manage the end-to-end SPM pack finalisation process across multiple simultaneous interactions
• Coordinate and support hosting of SPM interactions;including facilitation of pre-meeting briefings for onshore leads
• Produce structured post-SPM summaries with action tracking and distribute to relevant accounts and leadership

Action Planning & Follow-up

• Oversee CAP collection;logging;and archiving processes;reviewing Analyst outputs for completeness and quality
• Manage escalated or overdue CAPs directly;engaging with vendors and onshore leads to drive resolution
• Produce regular CAP status reporting for S&P Leadership;including risk-flagged items and closure trend analysis

Strategic Projects & Leadership Support

• Support Transformation Lead and S&P Leadership on strategic vendor performance initiatives;including programme design;benchmarking;and process improvement projects
• Contribute to the development and continuous improvement of VPM frameworks;templates;and governance documentation
• Provide data analysis and insights to support Alliance vendor performance reviews and preferred vendor programme assessments
• Assist in preparing materials for leadership reviews;steering committees;and client-facing vendor performance reporting

Recognition

• Lead coordination of Supplier Awards processes;managing data collation;shortlisting support;and nominee pack preparation

Data Handling Protocols

Prohibited activities: sharing vendor performance data across clients without authorisation;communicating performance outcomes directly to vendors without onshore approval;or making commitments on scoring or remediation actions.

Key Skills

Technical Skills

• Advanced Excel proficiency including complex data modelling;trend analysis;and dashboard development
• Procurement platform expertise (Jaggaer required; Aravo and Power BI advantageous)
• Strong analytical capability – able to synthesise large datasets into actionable insights and strategic commentary
• Ability to produce high-quality;leadership-ready reporting outputs and presentation materials

Communication & Stakeholder Engagement

• Polished written English for leadership communications;strategic reporting;and vendor correspondence
• Confident verbal communication for onshore collaboration;stakeholder briefings;and escalation management
• Ability to engage credibly with S&P Leadership on performance data and programme insights
• Sound judgement in escalation management – knowing when to resolve independently versus involve onshore leads

Analytical & Strategic Thinking

• Ability to identify trends;risks;and opportunities within vendor performance data
• Capacity to contribute meaningfully to programme design;framework development;and continuous improvement
• Understanding of how vendor performance data connects to broader procurement strategy and client outcomes

Organisational & Leadership Skills

• End-to-end ownership of complex;multi-phase workstreams across simultaneous SPM cycles
• Ability to informally guide and quality-review Analyst-level work
• Proactive risk management and deadline governance with minimal supervision

Documentation discipline and platform hygiene at scale across Jaggaer and reporting environments。

任职条件:

Same as above