Senior Analytics Specialist

As a proud Kiwi born and bred insurer, we pride ourselves in challenging status quo - and move fast to make things happen. We're here to create beautifully simple, rewarding experiences for our customers and communities, and we're working hard to protect the future of Aotearoa.

At its heart, insurance is about helping people through the unexpected. Doing what's right for our customers - especially in tough times - gives real purpose to our work.

Your day-to-day would look like:

• Partner with stakeholders across the business to investigate complex issues, analyse data, and identify effective remediation solutions.
• Lead and coordinate remediation initiatives, ensuring actions are delivered on time, risks are managed, and regulatory obligations are met.
• Monitor remediation progress, provide insights and reporting, and drive continuous improvement to deliver sustainable business outcomes and customer value.

In your first 6-12 months, success will look like:

• Successfully leading and delivering key remediation analytics workstreams, ensuring milestones are achieved on time and to a high standard.
• Establishing trusted partnerships with business stakeholders, SMEs, and technical teams, becoming the go-to expert for analytics within remediation initiatives.
• Delivering accurate, insightful reporting, dashboards, and data extracts that support informed decision-making and meet audit and regulatory requirements.
• Implementing repeatable and sustainable analytical solutions that reduce manual effort and can be embedded into business-as-usual operations.
• Improving the efficiency and quality of remediation delivery by translating complex business requirements into actionable data-driven solutions.
• Driving innovation and continuous improvement by identifying new opportunities, leveraging modern data platforms and tools, and promoting best-practice analytics across the organisation.

To thrive in this role, you'll need:

• Have at least five years’ experience in Data and analytics specific roles using SQL, Snowflake, Microsoft Fabric and Power BI or similar tool.
• Have a proven track record of data storytelling and exposure to POWER BI copilot (Usage of Natural language queries)
• An understanding of the general insurance or financial services market would be beneficial.
• Experience in Data Analytics using Power BI including Microsoft Fabric, dimensional models and complex DAX and visualisations.
• Ability to communicate insights from a dataset using narratives and effective data storytelling.
• Comprehensive experience in data analysis and visualisations, with an understanding of data engineering to ensure outputs are accurate and relevant.
• Ability to create insightful dashboards, self-service dashboards, and diagnostic analytics.
• Exposure to GA/GTM, Python / R and advanced analytics is desirable
• Prior exposure to Microsoft Fabric Ontology, Snowflake Intelligence / Cortex is considered advantageous.

We invest in you.

We're serious about looking after our people. Along with a competitive salary, we offer a bunch of perks and benefits to support you and celebrate the work you do:

• 26 weeks of paid parental leave for the primary carer and 4 weeks for partners
• A paid day off on your birthday
• 22 days annual leave, plus two extra annual leave days and the option to buy up to eight more
• Wellness leave
• Career growth and internal progression opportunities
• Flexible working and a beautiful, modern office in Auckland
• Discounts on Tower insurance products
• Free life insurance

Ready to Apply?

If this sounds like your kind of role, we'd love to hear from you.

We're looking for someone who's excited to help shape a new era of insurance - someone who's ready to make a real impact. If that's you, send us your CV and a cover letter that shows us what you're all about.

We're reviewing applications as they come in - so don't wait too long. Apply now and let's chat.