Senior Application Admin and Support Analyst (Site Scope – React and Javascript)

Join a High-Performance Culture That Drives Innovation and Excellence

At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.

Why Vertiv?

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career.
• A Place for Everyone: Our commitment to Inclusion ensures that all employees’ unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.

JOB SUMMARY:

Responsible for supporting the quality, reliability, and continuous improvement of software applications and enhancements. This role involves validating system changes, analyzing results, identifying issues, and collaborating with cross-functional teams to ensure successful delivery of solutions. The position also provides guidance and support to junior team members, shares subject matter expertise, and contributes to the achievement of team objectives and process improvement initiatives.

KEY RESPONSIBILITIES:

• Planning and Execution: Develop and implement test strategies, create and maintain test plans, and oversee the execution of tests across different platforms and environments.
• Testing and Documentation: Execute test cases, record results, and report defects in bug tracking systems. Document test procedures and findings and analyze test results to identify areas for improvement.
• Collaboration and Communication: Work closely with cross-functional teams, including development, product, and other QA members, to ensure quality and reliability. Communicate test results and findings effectively to stakeholders.
• Automation: Design and implement automation strategies to streamline testing processes and improve efficiency.
• Leadership and Mentorship: Mentor junior QA engineers, provide guidance and support, and act as a bridge between QA and other departments.
• Problem Solving: Identify, analyze, and document problems with software function, output, or content, and collaborate with developers to resolve them.
• Continuous Improvement: Propose and implement improvements to testing processes and tools to enhance overall QA effectiveness.

JOB QUALIFICATIONS:

• Bachelor’s degree in computer science or IT or related.
• Three years or more experience in QA Software testing both for mobile and web applications.
• Has high understanding of QA Automation and how to implement.
• Analytical Thinking and Problem Solving- effectively identify business issues and opportunities, assess proposed solutions, and meet stakeholder needs.
• Behavioral Characteristics- develop effective working relationships with stakeholders and possess positive qualities of ethics, trustworthiness, reliability, and personal organization. Demonstrated commitment to delivery of quality results on time.
• Business Knowledge- competent within the business domain and have knowledge of business principles and business solutions.
• Communication Skills- able to elicit and communicate requirements among stakeholders and present ideas in an easily comprehensible manner. Ability to communicate effectively verbally and in writing with all organization levels.
• Interaction Skills- able to work in a team setting and assist stakeholders in articulating problems and opportunities, establishing viable testing plans and reaching agreement on a quality future state. Ability to work independently and as a member of a team.
• Software Applications- skilled in use of contemporary project management and office productivity platforms to facilitate collaboration and communication among developers and stakeholders.
• Learn new applications/platforms to support the job function as needed.
• Actively works on related projects to broaden experiences and help the business accomplish its goals.
• Works on related projects as assigned.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

***OUR CORE PRINCIPLES:***Safety.  Integrity. Respect.  Teamwork.  Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development