Senior Application Engineer

Are you ready to take your technical expertise to the next level and drive our commercial growth across North America?

We are seeking a Senior Application Engineer to serve as the primary technical partner between Nidec Global Appliance and our key commercial accounts. In this high-impact role, you will lead application and product specification strategies, direct product development, and strengthen Nidec’s position as a technological leader in the cooling and commercial appliance industry.

Applicant must have US work permit. No visa sponsorship will be provided.

Area: Commercial Appliances North America

Location: Nidec Suwanee Business Office on-site position

Reporting To: NAR AE & Lab Manager

Key Responsibilities

Customer Engagement & Strategic Partnership

• Act as the main Senior Application Engineering contact for Nidec’s key commercial customers.
• Conduct weekly face-to-face project follow-ups and hold quarterly reviews with customers to ensure project success and exceed expectations.
• Understand customer portfolios and long-term strategies to protect and expand Nidec's market share.

Technical Strategy & Application Support

• Evaluate complex technical requirements for major OEM projects and recommend optimal product and service solutions.
• Align customer requirements with R&D teams to direct future product developments and innovations.
• Support on-site Quality Assurance (QA) issues, Technical Decision Analysis (TDA), and continuous improvement initiatives (cost reduction, process optimization, and new designs).
• Approve and implement product changes seamlessly without placing customer applications at risk.

Business Growth & Market Intelligence

• Map new business and application opportunities to increase contribution margins and market share.
• Estimate costs and consult closely with the sales force on technical integration and proposal development.
• Monitor industry trends, competitor capabilities, and evolving energy/safety codes and regulatory standards.

Operations & Field Collaboration

• Coordinate pilot production runs with QA and Production teams to guarantee compliance and swift customer approvals.
• Travel to assigned customer sites, OEMs, and Nidec manufacturing/R&D plants domestically and internationally as required.

Candidate Profile & Requirements

Education & Experience

• Education: Bachelor’s Degree in Mechanical Engineering (or equivalent).
• Experience: 5–7 years of relevant experience in technical application engineering or engineering support.

Technical & Professional Skills

• Strong technical background in Thermodynamics, Compressors, Controls, and Refrigeration Systems .
• Experience using complex analytical tools to evaluate, streamline, and design solutions driving operational excellence.
• Proficient in technical proposal writing, cost estimation, and presenting to executive and technical stakeholders.
• High proficiency in Microsoft Excel and PowerPoint

Mindset & Soft Skills

• Strong ownership mindset, decision-making capability, and a sense of urgency.
• Win-Win negotiation approach and excellent organizational & communication skills.
• Ability to work independently while fostering collaborative cross-functional teamwork.

Language Requirements

• Mandatory: Fluent English
• Desirable: Spanish or Portuguese