Senior AR Caller

Dear Candidate,

Greetings from Naukri.com!!

Optum healthcare is hiring candidates for AR Caller role for Chennai Location.

Please confirm your availability for a face to face interview on 3rd October, Saturday in Chennai office.

Role Details

• Organization: Optum
• Role: RCM AR Calling / Accounts Receivable Associate
• Experience: 1.6 to 5 Years
• Mandatory Experience: 1+ Year of Hospital Billing (UB04) experience
• Interview mode :3rd October, Saturday, Face to Face
• Location: Guindy, Chennai
• Work Mode: Work from Office
• Shift: 5:45 PM to 3:15 AM
• CTC: Fixed + Performance based incentives
• Cab: Nodal Pick-up & Home Drop (location-specific)
• Please note: You must have 1+ year of Hospital Billing (UB04) experience to be considered for this opportunity.

Key Responsibilities

• Handle Accounts Receivable (AR) and Denial Management activities.
• Review outstanding insurance balances and identify reasons for delayed payments.
• Perform AR Calling with insurance payers to resolve claim/payment issues.
• Analyze EOBs, denials and claims at the claim level.
• Identify trends impacting claim volumes and outstanding AR.
• Work towards reducing denial rates and improving overall AR ageing.
• Demonstrate understanding of the complete claim/revenue cycle.
• Ensure assigned workflows are completed within defined TAT and quality standards.
• Communicate effectively with internal teams, payers, patients and clients as required.
• Follow HIPAA, process guidelines and company policies.

Eligibility

• Graduate (10+2+3)
• 1.6 - 5 Years of relevant experience in AR Calling
• 1+ Year of Hospital Billing / UB04 experience is mandatory
• Good knowledge of US healthcare/medical insurance, including Medicare, Medicaid, HMO, PPO and private payers.
• Strong communication skills with a neutral American English accent.
• Good analytical, problem-solving and MS Office skills.

Interview Process

HR Round Domain Knowledge Test CAT (Communication Aptitude Test) Aptitude Test Domain Interview

Disclaimer: Please ignore if not interested or not relevant to your profile.,

Regards,

Naukri Teams