Senior Ar Caller

Roles and Responsibilities :

• Manage accounts receivable calls to resolve customer queries, disputes, and issues related to billing and payments.
• Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.
• Collaborate with internal teams such as patient access, medical records, and revenue cycle management to resolve complex billing issues.
• Maintain accurate records of all interactions with customers using CRM software.

Job Requirements :

• 1-3 years of experience in AR calling or similar role in a healthcare setting.
• Strong knowledge of accounts receivable processes, including billing, payment posting, and denial management.
• Excellent communication skills for effective phone conversations with patients and insurance companies.