Senior Architect

Who you are

• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
• 15+ years in architecture or principal engineering roles within innovative, fast-paced environments
• Applied fraud detection and governance framework experience
• Familiarity with AI, machine learning, and LLMs with experience deploying models or AI-driven projects
• Demonstrated success designing large-scale, high-performance architectures across AWS & Azure
• Strong leadership and mentoring skills, with proven ability to drive technical direction
• Excellent communication skills for both technical and non-technical audiences
• Proficiency in multiple programming languages (e.g., JavaScript, Python, Java, Go)
• Experience with both front-end (React, Angular) and back-end (Node.js, Spring, SpringBoot) development
• Deep understanding of database technologies (SQL and NoSQL) and their tradeoffs
• Experience contributing to open source or tech innovation communities
• Track record of rapid prototyping and iterative product development
• Exposure to distributed systems and high-reliability platforms
• Knowledge of risk management best practices in experimental projects
• Experience working with global teams and remote-first environments
• Entrepreneurial mindset with a passion for emerging technologies
• Advanced problem-solving skills with ability to anticipate technology trends
• Background in engineering and technical architecture roles
• So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions

What the job involves

• Join the team as Twilio's next Senior Architect for Emerging Technologies Experimentation Team with a focus on fraud detection and governance
• This position is needed to drive next-generation innovation by designing, prototyping, and implementing forward-looking technical solutions for Twilio’s innovation team
• As an Sr Architect, you’ll leverage your depth of technical knowledge, architectural vision, and leadership to pioneer transformative ideas
• This high-impact, entrepreneurial role empowers you to shape the future of Twilio, experiment with emerging technologies, and directly influence our trajectory in a competitive tech landscape
• You will be the bridge to guide technical decisions that ensure our experiments can be quickly moved to production, if successful
• This role is accountable for ensuring they understand Twilio’s enterprise architecture and can help ensure scalability, extensibility in our technical design as well as call out one way door decisions when defining architectures
• As part of our Emerging Tech team, you will pioneer Horizon-3 initiatives that fundamentally redefine how humanity interacts with artificial intelligence
• From launching Ola, the world’s first agent-native communication channel, to engineering the ground-breaking Agent-to-Human (A2H) protocol, we are actively building the control room for the autonomous future. If you are a builder driven to disrupt the status quo, reimagine what’s possible, and engineer what comes next, your journey starts here
• Architect and prototype scalable, high-performance solutions using modern technologies
• Experiment and iterate on new product ideas, leveraging AI, machine learning, and emerging tech
• Lead technical direction, guiding and mentoring engineering teams throughout the development lifecycle
• Partner cross-functionally to align prototypes with business opportunities and strategic goals
• Mentor a group of software development engineers across US and India
• Communicate technical vision and results clearly to stakeholders and executive leadership

The application process

• Applications for this role are intended to be accepted until August 30, 2026 but may change based on business needs

Benefits

• Generous annual time off in all countries
• Comprehensive health programs
• Programs to help our employees plan for their retirement needs
• Generous maternity, paternity, and adoption leaves, as well as family medical care leave
• Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
• Variety of snacks, drinks, and catered meals in each of our locations
• Work from home opportunities