Senior Artificial Intelligence / Machine Learning Engineer

Who you are

• You are comfortable operating with a high degree of autonomy, making thoughtful architectural and technical decisions, and helping guide the direction of AI/ML solutions across the product
• Thriving in a fast-paced startup environment, you stay current with the latest AI and machine learning research
• You’re passionate about applying hybrid approaches that combine large language models (LLMs), statistical machine learning techniques, and retrieval-augmented generation (RAG) with embeddings-based models to deliver better, more reliable outcomes for our users
• 5-8+ years of experience writing performant Python code following modern best practices
• Minimum 1 year of experience building and deploying products powered by large language models (LLMs) in fast-paced, professional environments
• Proven experience leading technical projects and driving them from concept through production deployment
• Experience making architectural decisions for AI/ML systems and evaluating technical tradeoffs across scalability, reliability, performance, and maintainability
• Hands-on experience with statistical machine learning techniques as well as hybrid approaches combining LLMs, retrieval-augmented generation (RAG), and embeddings-based models, including vector search and similarity measures
• Proven ability to build and integrate API services within service-oriented or microservice architectures
• Strong skills in evaluating and interpreting LLM outputs and AI model predictions, with a focus on aligning model behavior with real-world business and user outcomes
• Expertise in prompt engineering and fine-tuning of large language models for domain-specific applications
• Strong communication and collaboration skills, with the ability to influence technical direction and work effectively with Product, Engineering, SMEs, and other stakeholders
• Experience translating state-of-the-art AI/ML research into production code
• Comfortable collaborating with data labelers and subject matter experts to improve training data and evaluation processes
• Experience building agentic or autonomous AI systems in production
• Background working with multimodal data (e.g., images, audio)
• Experience mentoring engineers or providing technical leadership across projects or teams

What the job involves

• As an ambitious AI / ML Engineer, you will play a key role in advancing our industry-leading medical synthesis product
• You take strong ownership of your work and have a proven track record of leading projects end-to-end, from ideation and requirements gathering through architecture, implementation, deployment, and iteration
• Lead AI/ML projects end-to-end, taking ownership from initial ideation and requirements gathering through architecture, development, deployment, and ongoing optimization
• Make high-level architectural and technical decisions for AI/ML systems, balancing scalability, performance, reliability, maintainability, and business impact
• Design, build, and deploy AI-powered and LLM-driven features for our claim synthesis product, including robust extraction of key information from complex medical documents and human-in-the-loop summarization workflows
• Develop and implement hybrid machine learning solutions that leverage statistical models, LLMs, and embeddings-based retrieval techniques such as RAG to improve system accuracy, scalability, and robustness
• Write clean, scalable, and efficient code while optimizing the performance of existing AI/ML systems in production
• Collaborate closely with data labelers and subject matter experts (SMEs) to rigorously evaluate AI system outputs and continuously improve model performance
• Partner closely with Product, Engineering, and other cross-functional teams to gather requirements, define technical approaches, prioritize work, and rapidly iterate on feedback
• Provide technical leadership and guidance to other engineers, helping establish best practices and driving consistency across AI/ML solutions
• Break down complex, ambiguous problems into well-defined technical solutions and drive projects forward while balancing short-term delivery with long-term architectural considerations
• Translate cutting-edge AI/ML research and novel techniques into production-grade, reliable, and maintainable solutions that operate seamlessly in live customer environments

Benefits

• Premium Medical Insurance Plan – Empire Blue Cross Blue Shield Medical insurance
• 401K with employer matching
• Dental Coverage – Principal Financial
• Life insurance / ACDC coverage – Reliance Standard
• Vision – Reliance Standard
• Short Term and Long Term Disability – Unum
• Employee stock option plan
• $500 to get you started setting up your home office and $200 every year for upgrades after that