Senior / Assistant Manager, Environmental Services

Overview

Join a dynamic healthcare operations team overseeing housekeeping and environmental services within a hospital environment. This role is responsible for managing service vendors, ensuring compliance with operational standards, driving service excellence, and maintaining a safe, clean, and patient-centric environment.

Job Responsibilities

• Oversee daily housekeeping and environmental services operations to ensure service quality and operational excellence.
• Manage outsourced service providers and vendors, ensuring contractual obligations, KPIs, and service standards are met.
• Conduct regular audits, inspections, and compliance reviews to maintain cleanliness, infection control, and operational standards.
• Monitor vendor performance, investigate service gaps, and implement corrective and preventive actions.
• Review operational reports, validate KPI performance, and analyse trends to drive continuous improvement initiatives.
• Collaborate with internal stakeholders, clinical departments, and service providers to ensure smooth operational support.
• Support budgeting, procurement, contract administration, and resource planning activities.
• Lead and support sustainability initiatives, process improvements, and operational enhancement projects.
• Prepare management reports, presentations, audit findings, and operational updates.
• Perform any other ad-hoc duties assigned by the reporting officer.

Job Requirements

• Degree, preferably in contract management in Healthcare / Hotel Setting / Horticulture, Certified Practicing Horticulturist (CPH), or related field
• Prior experience in housekeeping operations, facilities management, hospitality, healthcare operations, or vendor management.
• Strong experience in contract management, vendor performance monitoring, and KPI tracking.
• Familiarity with audit processes, compliance requirements, and quality management practices.
• Strong analytical skills with the ability to review reports, identify trends, and recommend improvements.
• Excellent communication, stakeholder management, and leadership skills.
• Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
• Able to work independently and manage multiple operational priorities in a fast-paced environment.

We regret to inform that only shortlisted candidates will be notified. Applicants who do not possess the necessary experience or qualifications will still be considered on individual merits and may be contacted for other suitable opportunities.

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JOBSTUDIO PTE LTD
EA License No: 10C4754
EA Personnel: Tan Pin Hong
EA Personnel Reg No: R25128652